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Category: social graph

A Separate Reality: Identi.ca on the Brink

A Separate Reality

Sometimes it takes a few days for the dust to settle, for all the threads to become untangled, and for the bright lines of an event to emerge. BearHug Camp defined the silhouettes of two alternate futures.

To paraphrase a politician’s recent comment, the fundamentals of microblogging are sound. The 140 character standard message length seems safe for the moment. But one senses there’s an uncomfortable feeling about the randomness of that specific constraint and its origin in SMS. Access to APIs and the ecosystem of multiple end clients providing and discovering unique new value propositions filtered from the fire hose of the full microblogging stream is pretty stable. But there’s a fear that access may be cut off, or that the economics of API access may change radically. System stability has improved measurably, but is still below acceptable major league standards. Real time messaging and track are still on the critical list, either absent or cobbled together as a pencil sketch (everything works for a small N).

Convergence on a unified microblogging standard is key to the foundation of a larger ecosystem, what Dave Winer calls a coral reef. Currently that convergence owes its existence to the mirroring of Twitter’s feature set. The distribution of power within the political economy of the system leaves this as the only avenue for progress. An open standard that departed from Twitter wouldn’t have a leg to stand on.

The first possible future belongs to Twitter. It’s a future where scaling a real time microblogging messaging system with track is key to success. The transition of the economic model of API access from free to one with some kind of usage tax will lay the foundation for a potentially dominant business model. As long as the tax is low enough and the volume high enough, Twitter will prosper and the friction they’ve introduced won’t slow down viral growth.

Oblique Strategy: Think Garden instead of Architecture

The second possible future belongs to a distributed network of players. The big scale required by Twitter’s architecture is redistributed to multiple players with different roles and responsibilities within a networked system. It’s not Identi.ca that competes with Twitter, but an ecosystem of sites that cooperate to provide the identical feature/function set along with a fertile ground for new innovation. But there’s a fly in the ointment, there is no ecosystem. Currently there are only unscalable instances of Laconi.ca that don’t connect to each other very well. In order for there to be viral growth in the Open Microblogging ecosystem the individual nodes actually need to form a network of connections. Today they don’t. The nodes aren’t nodes so they can’t grow as a network. Many aren’t competing against One.

There are couple of things missing from this garden:

  • Name resolution across Open Microblogging nodes
  • Inter-node real time public and direct messaging
  • Full network real time track (Aggregate XMPP Firehose)
  • Multiple clients for multiple devices

To the extent that these items aren’t at the top of the Open Microblogging project priority list, Identi.ca/Laconi.ca and Open Microblogging stand on the brink of an abyss. The “growth” of disconnected nodes is the illusion of growth. In a few weeks Twitter will turn on all services, introduce a small tax and the game could well be over. The acolytes of Open Source believe they will win the war because they have a structural advantage that over time will prevail. The metaphor that was used was “flipping the iceberg.” Except for the fact that there is no structural advantage and they don’t have a critical mass of users, nor a method to virally attract them. They’re living in a separate reality, their watches have stopped and their eyes aren’t on the prize.

BearHug camp showed us all the shape of the playing field, that the game was underway, and the ball was pointedly handed to the key players. Can they keep their eyes on the prize? From the opening gun, this game is being played in sudden death. The next move is crucial.

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Small World Theory: 6 Degrees of Micro-Communities

Six degrees of separation

Just a short thought experiment: picture, if you will, the kind of network graph you’d draw to represent traditional broadcast and print media. Initially a very small set of one to many one-way relationships. All downstream, very little upstream– perhaps the letters to the editor section. Desktop publishing changed the look of that graph, as did the personal video camera, lighting up more broadcast nodes on the network,  but distribution remained a challenge.

Blogs, Podcasting, YouTube and RSS changed the shape of the picture even more substantially. Distribution moved to the common platform of the web and the economics supporting a publishing node changed radically. More publishers light up on the network, but more importantly the means for two-way traffic is established as publishers talk to each other. Two-way traffic expands to a many-to-many relationships and micro-communities begin to form. All of this built on the back of HTTP.

Now think about who has real time broadcasting capability and draw a mental picture of that network graph. Think of the shape of the network, it seems to me the traditional model still dominates. Facebook, MySpace, Dogster, LinkedIn and others concentrated and increased the speed of communication transactions within communities– but they don’t generally achieve real time continuous message flow. Twitter, and more recently, Identi.ca have achieved message flow liquidity and have established themselves as primary markets.  As the XMPP protocol starts capturing the imagination and islands of Laconica instances begin appearing, more real time nodes light up on the network. It’s early days and there aren’t a lot of dots to connect.

Whether or not those dots will be allowed to be connected is currently in question. Our ability to track those XMPP streams is even more fragile still. There’s a real time web emerging and we’ve yet to imagine how it will manifest. It’s something we’ll have to talk to each other about.

The power of real time micro-communities is broader than common wisdom would suggest. Each broadcaster in a real time micro-community is connected and messages to a different circle. We misunderstand the nature and power of micro-communities if we focus on the number of connections in a particular circle. Each circle is embedded in a network of circles, but the network of circles occupies a small world. And you already know this: the whole world is connected through six degrees of separation. 

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The Critic’s Role in Modern Attention Markets

Marcel Duchamp: Fountain by R. Mutt

One of the more interesting things a micro-community can do within a social network is come to terms and through their gestures establish a value for something. One of the best descriptions I’ve read of this process was by art critic Kenneth Baker, specifically in his review of Dale Chihuly’s exhibition at the DeYoung Museum in San Francisco. While Baker is discussing his reaction to the show and the role of his review in the larger swirl of opinions that make up the cultural value of the work, his words equally apply to the social and political objects in our midst.

Baker’s original review of the Chihuly show was intensely negative; he even took the museum to task for mounting a show that was more ‘craft’ than ‘art.’ Chihuly is a popular glass artist and Baker’s review incited a torrent of disagreement. I found Baker’s defense of his review to be some of his best writing. Here’s how Baker set the context:

In today’s culture, people need not merely critics to tell them what art is, but also artists, curators, art historians, art dealers, collectors – and the viewers’ own education and sensibility.

In the consensus as to the art status of a piece or a body of work, each such participant has something to contribute, and each type of contribution has to be valued differently.

The interesting bit here is that no perspective is authoritative, but each view has a unique value in the equation of cultural worth. Baker’s assessment is based on the network of connections to canonical work that forms our cultural mesh:

Hence, my practice of comparing one artist’s works with those made by others. Art is made of connections – connections available to any informed observer – not just of materials and good intentions.

The several readers who faulted me for comparing Chihuly‘s work with his more serious contemporaries’ uses of glass misunderstood my purpose: I was looking for redeeming linkages between his work and art – sculpture – of canonical stature, and could find none. No one who wrote to me in his defense mentioned any either.

Most of us would prefer to believe that “art” is a quality inherent in or infused in certain things, but the history of modern art, and of its enveloping social reality, has left us in a much more complex and ambiguous position. Those who refuse to acknowledge this are the very dupes that the culture industry banks on.

Baker defines the role of the critic in our modern attention markets:

I took a caustic tone because I believe, more or less as the poet John Ciardi put it, that we are what we do with our attention.

Every newspaper critic argues that readers ought to spend their attention in some ways and not others. A critic, no matter what his field, must be an expert in the uses of attention and their rewards – in terms of pleasure, expanded insight, challenges to habit and prejudice and much more.

Today art critics also find themselves having to push back against the tendency of many museums to market their programming as entertainment, which inevitably tends toward escapist uses of attention. “Chihuly at the de Young” is a prime example of this sorry cultural drift.

Ad Reinhardt

And of course, whenever the value of art becomes the topic of conversation we have to discuss the paintings of Ad Reinhardt, or Duchamp’s repurposing of a urinal as a sculpture entitled Fountain:

Marcel Duchamp’s notorious “Fountain” (1917), a mass-produced plumbing fixture turned on its back, signed with a pseudonym and presented as sculpture, proclaimed a fissure between the concept of art and its unambiguous embodiment in objects.

If Duchamp’s gesture had found no resonance in the wider situation of culture, his prank would have been forgotten long ago. But the peculiar cultural condition that he diagnosed persists: We still seldom see thought and thing brought together seamlessly outside the realm of mechanical engineering. Artists’ struggles with this problem continue to produce bizarre and fantastically various results, some provocative, illuminating and pleasing, most not.

Political philosopher Hannah Arendt defined artworks as “thought things,” that is, things that materialize thought, things to be thought about and, in rare cases, things to help us think.

As we consider the “thought things” that are collaboratively filtered through our social media networks, often we imagine a democratic process where each participant in the network has an equal vote. Presumably the top vote getter is the thing that deserves and wins our attention. Baker imagines an attention market where the votes of contributors are given different values. We accomplish this to some extent by using the Friend, Follow and Track tools to create a directed social graph that filters the firehose of information pouring off the Network with each tick of the clock. These tools are coarse filters when compared with the finely-tuned mesh of the art markets. Baker’s vision of value discovery in our attention markets reveals a possible future state of our social media toolset.

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XMPP Tribes: Have You Ever Been Experienced?

Jimi Hendrix and Buddy Miles

As we start to gather in tribes across the real-time web, dimensions of the value that is created begin to surface. How can the tribe help the individual where The Google can’t? I’m starting to read Richard Thaler and Cass Sunstein’s Nudge, a book about behavioral economics. In the introduction of the book, they discuss the idea of Choice Architecture. And it was immediately apparent that this concept needs to be included in Vendor Relationship Management. There are many aspects to choice architecture, but I’d like to focus on a common false assumption:

…that almost all people, almost all of the the time, make choices that are in their best interest or at the very least are better than the choices that would be made by someone else.

Imagine yourself buying a digital camera, selecting a health plan or planning a diet. How much experience do you have in each of these areas? Do you have what it takes to make the optimal decision?

In many areas, ordinary consumers are novices, interacting in a world inhabited by experienced professionals trying to sell them things. More generally, how well people choose is an empirical question, one whose answer is likey to vary across domains. It seems reasonable to say that people make good choices in contexts in which they have experience, good information and prompt feedback–say, choices among ice cream flavors.

How can I augment my experience in any specific transaction context? My XMPP Tribe can help me right now, in real time, through my iPhone. So why is asking the tribe better than reading user reviews? Because the more you read online reviews, the less you know. If there are a large volume of reviews, you can be certain that almost every possible viewpoint will be represented. My real-time tribe can even help me properly filter anonymous reviewers.

The normal sales transaction context involves a high degree of information asymmetry. VRM attempts to turn the signaling context around. Rather than the vendor signaling the customer, the customer signals the vendor– but this does nothing with regard to the uneven distribution of experience within the transaction. VRM can’t just be about signaling and paying for what you like. It’s also about creating a consideration set and making a choice that leads to a transaction. And if domain experience is lacking, the real-time tribe makes up the difference and augments the customer’s knowledge– an instant injection of experience.

Have you ever been experienced? Well I have…

If you can just get your mind together
Uh-then come on across to me
We’ll hold hands and then we’ll watch the sunrise
From the bottom of the sea
But first, are you experienced? 
Uh-have you ever been experienced-uh? 
Well, I have
(well) I know, I know, youll probably scream and cry
That your little world won’t let you go
But who in your measly little world, (-uh)
Are you tryin’ to prove to that you’re
Made out of gold and-uh, can’t be sold
So-uh, are you experienced? 
Have you ever been experienced? (-uh)
Well, I have
Uh, let me prove it to you, yeah
Trumpets and violins I can-uh, hear in the distance
I think they’re callin our name
Maybe now you can’t hear them,
But you will, ha-ha, if you just
Take hold of my hand
Ohhh, but are you experienced? 
Have you ever been experienced? 
Not necessarily stoned, but beautiful

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