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Category: collaboration

The Politics of Technology: The Technology of Politics

Woodstock

The network can’t congregate in a single physical location. Compare and contrast to Woodstock, or the gatherings of the 60s. It’s a limit of the current 802.11 wireless network technology. Perhaps no one anticipated that everyone would be able to and want to connect. And many people want to connect both with their laptops and their phones.

Given the current models, the physics of the event dictate that as the particles converge on a location, the network pipes clog to the point of stillness. The mass of people can talk to each other, but they can’t broadcast to the network.

Live blogging and Twitter have moved beyond the technology conference into both our politics and our lives. The Democratic Convention in Denver will feature a blogger assigned to each of the delegations. As we attempt to broadcast our politics into the network, in the interest of full and open disclosure, we’ll find we occupy a black hole. The density of the particles will prevent any light from escaping.

Of course, we’ll find a way to get reports out. Twitter, with its minimal requirements and multiple network paths, may be the most usable live reporting tool. The pulse of our politics could be largely expressed in bursts of 140 character SMS messages.

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We don’t know how to collaborate through the network

Sharepoint is the collaboration model for Microsoft Office. It’s meant to save Office, because we work with teams, and teams are supposed to collaborate. But the problem is that we don’t know how to collaborate. Google has just launched Sites to provide a collaboration portal for Google’s business apps. But the fact remains, that most workers barely know how to operate the basic apps in Office. It’s one of the reasons that Google’s apps have a chance, they do less, but in many cases that’s enough.

There are many wonderful Wikis out there, but the best ones have a strong culture of collaboration. The form a social network with thier own customs. Corporate America doesn’t particularly like to collaborate in any deep sense. Sharepoint is used as just a slightly better version of email and shared network drives.

Considering all the money spent building applications in this space, you’d think it was fairly assured that the future state where we all collaborate is just around the corner. It may be a moment that never comes. Collaboration on a network is a culture, a social relation, something that requires practice. Most of the collaboration in business happens through people talking or through email, not much at all happens through the network. You’d think we’d be much better at collaborating with work than at play, but the reverse is true.

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The Buddhist Economics of @NewsGang Live: To Live Outside the Law You must be Honest

Radio

I listen to this daily radio show that suddenly appeared on the network. It was unannounced in any general media, but has already developed a national and international following in its short life. Its topics range from technology and product strategy, to the latest gadgets, to politics, comedy, and even some occasional drama. It’s not part of a national syndicated media network, it doesn’t seem to have venture capital backing, and it only accidentally has advertising. Actually it’s not even broadcast over the airwaves— although one can listen to it live. I get it through iTunes and listen on my iPhone, although the other day I listened by clicking on an MP3 file on a web page. It’s compelling radio, I try not to miss a day.

This show has a roundtable format more common to television political commentary shows, or technical conferences. It’s pundit talk, or as they sometimes call it “reckless punditry.” Because the show has no advertisers and isn’t part of any network, it’s an open forum. The guests aren’t compensated, they show up because they want to be part of the conversation about what’s going on right now. A point of reference would be Bill Maher’s HBO talk show, Real Time. Although the differences between Maher’s show and this one are significant, the show is unscripted, improvisational, really more of a jam session. The show’s host often compares the structure of the show to a small jazz ensemble. In this sense, it’s a new form of editorial composition.

Initially the show’s roundtable was composed solely of well-known technology industry figures. The conversation occurs over a conference call with the participants scattered all over the country. They call in from airports, their cars, while on an exercise treadmills, in their home or regular offices, or just out walking around. The show’s format changed profoundly during a particularly chaotic episode. One of the participants in the panel posted the call in number and conference code to Twitter, and uninvited participants started calling in. Imagine watching an episode of Washington Week In Review where interested members of the audience simply joined the panel at will. This potentially destructive moment became the seed of something new. It connected a filtered live social web, via Twitter, to the show’s jazz-based conversation. To extend the metaphor, some unknown out-of-town musicians were sitting in. There’s an etiquette to jamming and sitting in, and it’s up to the band leader to make it all work and blend.

The show was transformed and a new format emerged where some of the regular pundits were joined by members of the audience in a new kind of conversation. There’s a distinction between this and traditional call-in newstalk radio. Let’s go back to the jazz metaphor, when an audience member is called on to solo, they’re expected to jump in and wail. A point of reference here would be Dave Winer’s idea of the “unconference.” In technology conferences, the sum total of knowledge in the audience exceeds that of the panel of speakers. The unconference attempts to surface the knowledge, ideas and opinions of an interested group through a moderator. The composition of the group and the skill of the moderator are determining factors in the quality of the output.

There are a lot of interesting threads generated by the format of this daily radio show. But the starting point for my thoughts was connecting the show’s low-cost mashup production methodology with a phrase used by the musician Robert Fripp. After disbanding King Crimson in 1974, Fripp wanted to create music within “small, mobile, independent, intelligent units.” Working with Brian Eno, Fripp had created a performing and recording technique called Frippertronics that he believed would allow him to do significant work outside of the big rock band / recording industry context. The idea of small, mobile, independent, intelligent units is also linked to the ideas of E.F. Schumacher and his book “Small is Beautiful: Economics as if People Mattered.”

Schumacher also referred to his thinking as “Buddhist Economics.” Here’s a quote that explains what that might mean:

It is clear, therefore, that Buddhist economics must be very different from the economics of modern materialism, since the Buddhist sees the essence of civilization not in the multiplication of wants but in the purification of human character.

All economic systems are built on fundamental metaphysical ideas about what a person should want and achieve in this life. The concept of Buddhist economics came from studying economies of small villages in Burma in 1955. Schumacher published his essay “Buddhist Economics” in 1966.

This radio program doesn’t have any visible economics which is a constant source of concern for the show’s participants and its audience. While its production costs are low, with no revenue generated, a negative cash flow situation is implied. This is conjecture based on an external view with no inside knowledge. In the culture and economics of Silicon Valley small isn’t beautiful, scalability is beautiful. The venture capitalists on Sand Hill Road don’t fund small. This begs the question: Is there a global, networked, small village Buddhist economics that could support this radio show so that it could continue to thrive? And can something like this show thrive, not in abundance, but in enoughness?

The other question that surfaces is that of sustainability. Is it actually of any importance for this radio show to continue on for years and years? The after-hours jam sessions at Minton’s didn’t go on forever. Those who witnessed Bird, Monk and Pres engaging in late night cutting contests heard the sound of lightning in a bottle. Perhaps it’s enough that this kind of a radio show can emerge when we need it, a kind of “just-in-time” culture.

By the way, the host of this show? He’s the guy who said “links are dead.”

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MSFT-YHOO: People get ready, a change is gonna come…

As someone trapped in the locked down world of enterprise software during the working day, I often think about the nature and rationale for the lock. Generally, people adapt to whatever environment they’re in, and I’ve adapted to the limited, crippled environment in which I have to get work done.

More and more, applications that used to be written in-house are being brought in from the outside, particularly around employee benefits, expense tracking and performance reviews. These are general business functions where outside shops always provide a better software solution than the in-house one. All of these vendor provided solutions are Web-based and are integrated into corporate network identity management systems. In many cases, employee data is stored with the outside vendor. This is a trend that will only accelerate.

One of the locks on the corporate desktop is Microsoft. MS Office rules the roost, it’s the conduit through which all work and communication occurs. A consequence of the lockdown is that change and innovation happens at a very slow rate. In part, this is due to the installed software model of most corporate desktops. Managing tens of thousands of geographically dispersed desktop computers is a highly complex task. Complexity is reduced by simplifying the systems, and eliminating outside influences.

Imagine how much cost and complexity could be reduced if all enterprise applications were delivered via the web. The economics dictate that installed corporate applications must migrate to the web. Or to quote Steve Gillmor from 2005, Office is dead. Some version of this story is at the bottom of the business case for Ray Ozzie’s Office Live. Many have made the case that this software delivery model only makes sense for the SOHO market. Actually it makes even more sense for very large corporations.

So how does this relate to Yahoo? Years of operating in the highly constrained enterprise environment has drawn the boundaries of Microsoft’s imagination. Microsoft needs Yahoo to teach it how to dance to that crazy new music all the kids dig. Once enterprise applications are delivered via the web, the speed of innovation will increase. The surrounding web-based consumer application space is already filled with more powerful tools than the enterprise, particularly in the area of collaboration and knowledge management. Flickr and Delicious are tremendous knowledge management tools. Ray Ozzie sees the change is gonna come, and makes the big move that will help them get ready.

Nicholas Carr’s Big Switch makes the case for the move from the hard drive to the cloud and Matt Ritchtel’s piece in today’s NY Times summarizes. Can Microsoft trade in its lead boots for a new set of led boots? Perhaps Curtis Mayfield and Sam Cooke said it best: People get ready, a change is gonna come.

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