Apple’s operating system may be the triumph of the Baroque. It appeals to us as the total aesthetic elaboration of a desktop centered universe. Should Google decide to create an operating system, it will be modern in the sense that it removes all detail from the desktop computer. The desktop migrates to the Webtop, and the computer will become a closed system.
The method by which you eliminate providing customer service for the desktop is by limiting the ecosystem to two elements: the OS and the browser. Everything else migrates to the network. As with Google’s server farms, when it’s broken, replace it.