Skip to content →

Category: hci

Mark Lucovsky and Jason Calacanis suggest National Heathcare as a Web Service

Red Cross

Shuffling through my notes, I found a post that slipped through the cracks. It references a Gillmor Gang from earlier in the month, Mark Lucovsky of Google was a guest on the show:

The conversation was wide ranging and focused on Lucovsky’s current role at Google and his former role at Microsoft. Jason Calacanis shifted the discussion on to the general ecosystem of online business infrastructure. He’s in the middle of making some decisions about the growth path for Mahalo and sees the cost of these services dropping rapidly.

Calacanis’s political point was that the virtualization of fundamental web infrastructure lowers the cost of business creativity and therefore will be a major economic driver– and may pull us out of this recession. Lucovsky commented that he didn’t see a consolidation of infrastructure providers, but rather an environment where each of the big online companies provided the thing that they do best as an API or service.

In a comment on Microsoft’s Live Mesh, Lucovsky asserted that the complexity of the problem required a seasoned professional like Ray Ozzie. He’s made the requisite number of mistakes to take on a project of that level of difficulty. Lucovsky goes onto say that there’s a difference between this kind of creativity and the frothy sort of Web 2.0 stuff that comes across our screens every day via TechCrunch.

Assuming that business creativity in this ecosystem is not the sole province of the young and the rich, there are a couple of pieces missing. This picks up the thread of a conversation that happened about a year ago about age and business creativity. It was a conversation that unleashed a lot of passion. Here are a couple of links back into that conversation space:

Creativity in any space is tied to risk taking. The young assume immortality and therefore have a high tolerance for risk, time allows for recovery from failure. The rich also can recover from failure through the buffer of money. As we all know, time is money and conversely money is time — and time heals all wounds.

If, as Calacanis asserts, it’s all about ideas in this new era of cloud-based infrastructure, then implicit in that is the notion that the services that sustain the human side of that equation take a similar form. National healthcare and a decent retirement system would reduce certain aspects of risk and open the field to a broader range of individuals: people who’ve lived a little and made the requisite number of mistakes to create at a deeper level.

A new era of a meritocracy of ideas in the technology businesses is deeply intertwined with the political questions that sustain the humans that do that work. In our conversations about the path of technology, these background processes need to brought to the surface– if there is to be change we can believe in.

Comments closed

Track: The Future Tense of ‘To Search’

NASA Tracking Dish

Trying to understand what track might become if it emerges again. Every time I start to deepen the question, a new train of thought is unleashed. Track is not a well known gesture on the Network, but its potential value is unlimited.

A glint in a riverbed, images of the goldrush, Das Rheingold and Deadwood rush through my mind’s eye. Certain basic commodities are so rare and valuable that men are moved to desperate action to acquire them. Track is more like water or search, it’s rare now, but will eventually be as common as clicking on a link. It will be a primary mode for hunter-gatherers on the Network trying to find something in this particular moment. And in this moment, the glint remains obscured from vision.

Walking down the street with an economist. I spot a twenty dollar bill on the sidewalk. “Hey look,” I say, ” a twenty dollar bill.” My friend the economist snorts, “don’t be ridiculous, if it really was a twenty dollar bill someone would have picked it up by now.”

Karoli Kuns says “I’ll drop a link in Twitter” as part of a live conversation across the Network. I’m listening on time delay via RSS/Sync/iPhone. It’s just a casual gesture, no one questions what she means. Think about the ripple effect of really simple publishing, and the simple findability of the item.

A commercial rolls across the television screen in the background, a bank commercial:

Real-time info matters.
Chase what matters.

Certain elements of the periodic table only appear under very special circumstances, they’re called transuranic elements. They don’t appear naturally, to the extent they exist they’ve been artificially produced in nuclear reactors or particle accelerators. Track only exists in a rarified air, a particular set of environmental conditions had to occur. The basic requirement is the real-time web, where there’s enough volume of traffic to allow track to return valuable results. Twitter is relatively small, but it has established itself as a primary gesture market with enough data structure to allow for some interesting queries to return satisfying results.

Given the general instability of Twitter, one assumes the staff there is concentrating on the basic publish and subscribe capabilities. As they discuss the new architecture, they’ve made mention of messaging rather than a traditional CMS. That suggests that track could be meaningfully supported, but they don’t seem to have an expansive understanding of what they’ve enabled.

The gesture space around track is completely new. While it’s difficult to explain what Twitter is, a solid definition of track is even more elusive. The initial use case is the extension of a directed social graph through keywords to create a listener in the live web’s primary gesture market. This creates opportunities for interactions in real time.

While chat might be the obvious first interaction, there are others that will emerge:

  • A clarification
  • Extension of a concept
  • A negotiation
  • Relaying a message to a different social graph
  • An agreement on a transaction

Complex structures can be built from simple gestures. A primary market for gestures combined with track could be the primary mechanism to enable VRM. When connecting customers and vendors in real time, it will be easier to filter a single stream of gestures rather than the whole web. Now some might argue for a special stream just for VRM transactions, but I disagree. When thinking of categories, I tend to agree with that guy who said something like — categories are important, but “everything is miscellaneous.”

One Comment

Descartes, Skepticism & the UnNetworked Personal Computer


Rene Descartes

Rene Descartes published his Discourse on the Method in 1637. In order to create a solid foundation for the natural sciences, Descartes employed a radical skepticism. He stripped away every piece of the world around him until he was left with his doubt, his thought and a single existence. This was expressed as: “Dubito, cogito ergo sum, I doubt, therefore I think, therefore I am. The thinking, doubting ego was all that was left as a certainty, a monologue echoing through the darkness. When I visualize that moment I think of Samuel Beckett’s The Unnamable, or of much of his later work, Imagination Dead, Imagine, for example.

It wasn’t until I listened to a Philosophy Bites podcast with Barry Smith on the philosophy of Ludwig Wittgenstein that I understood the willful solipsism of Descartes’ approach. Wittgenstein’s critique is simple and beautiful, the tools of doubt and thought are social. Language is social, there is no such thing as a private language. If there can be no private language, Descartes simply became a hermit. He believed he cut every tie, but the knife was borrowed from society. Billie Whitelaw demonstrates, in Beckett’s Not I, even as we are alone in the darkness; we frantically reach out to the world.

The first commercial personal computer wasn’t part of a network. There’s a sense in which it was an instantiation of Descartes’ Discourse on the Method. The software product and hardware peripheral ecosystem that developed around it reflected this disconnected state. And while from a technical point of view it was unconnected, from the human side it was always already connected to the Network. The conception that the computer was ever alone, disconnected in the darkness; computing, crunching numbers, writing to a hard disk in its own private Idaho was false at its point of origin. In the beginning, there was sneakernet.

Sneaker Net

The beginning of this train of thought began not with Descartes, but with Microsoft. The first era of Microsoft was created to supply products to the unNetworked computer. If you examine the products that provide the dominant share of revenue, Windows and Office, they don’t require the Network for purchase or use. Microsoft’s thought is deeply rooted in the image of the solitary computer. Wittgenstein once defined philosophy as the battle against the bewitchment of our intelligence by means of language. Microsoft is in the middle of a titanic struggle with the bewitchment of its intelligence. If there is to be a Ray Ozzie era of Microsoft, it will signal the shift from the solipsistic computer to the Network, the creation of roots and rhizomes spreading into the Network, and the establishment of revenue streams that are fundamentally of the Network. Microsoft’s current set of competitors are already living off the Network, the brain trust at Microsoft has had a large margin for error, but the door is closing.

There’s a wonderful story that Barry Smith tells about a conversation between Elizabeth Anscombe and Ludwig Wittgenstein. Anscombe says to Wittgenstein that she can understand why people thought that the Sun revolved around the Earth. Wittgenstein thinks for a moment, and says “and why is that?” Anscombe continues, “Well it looks that way.” Wittgenstein smiles and says, “And how would it look if the Earth revolved around the Sun?”

One Comment

One Key, Offline and Online, to Open All the Doors

Many keys on a key ring

When I was in high school, I used to have long conversations with the principal in his office. I wasn’t there because I’d misbehaved, I sought him out because he was one of the most interesting people in the school. It was a K through 12 Alternative School, so there were lots of interesting people around.

One afternoon we got to talking about keys. I said that the janitor seemed to be one of the most powerful people in the school. He had a key ring with what looked like a hundred keys. This appeared to give him access to all the locked doors on the premises. The Principal smiled and pulled out a key from his pocket. “This key,” he said, “opens every door in the school.” Now that’s a powerful key.

That’s the vision that haunts the internet identity movement — one key to rule them all. But is one key the right number? We have more than one key in our offline lives. We mitigate risk by having different kinds of keys. The key to my car can only be duplicated by the manufacturer. My house key can be duplicated by the hardware store down the street. I give copies to close friends, in case I lose my set. Keys are access tools, they don’t correspond to identity or personas in the offline world.

Would I really want one key that I could use to access everything in my life — both online and offline? How many keys should I have? One way to answer the question is to say, the right number of keys is determined by the size of my pocket.

Comments closed