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Category: collaboration

iPad and the new Puritanism

The framing of the debate in advance of the availability of the iPad device has centered around control of the words “freedom, choice and health.” The reactionary forces claim the iPad will be detrimental to all three. Within minutes of the conclusion of Steve Jobs’s presentation, the swiftboating of the iPad was under way. Our freedoms are being curtailed; our choices limited and the health of the ecosystem is threatened. The iPad is a deviation from the one true path.

Another vector of dissatisfaction involves the paternity of the iPad. One look at its features and cognitive dissonance sets in among its detractors. Surely a tablet computer is the child of the laptop– what happened to all the ports, the keyboard; where’s the operating system? This Jobs fellow has disfigured the child, removing ports to satisfy some twisted personal vision— and, no doubt, because he hates our freedoms.

But the iPad is the child of the iPhone, not the laptop. There never was a physical keyboard, the ports are the same and so is the operating system. You can’t remove a port that was never there. The child resembles its parent in every way. Although, one must admit, it’s quite unusual for the child to be larger than the parent. Brian Dear, who has criticisms of his own, may have captured the seed of the idea in an interaction between Steve Jobs and Alan Kay:

…Steve announced the iPhone for the first time to the public. After the event, Alan recalled Steve walking up to him to show him the new iPhone in person. He asked Alan, “So, did we build something worth criticizing?” Alan recalls telling him sure, but if you could just make the screen 5″ by 8″, you would take over the world. Steve’s eyes apparently lit up.

The iPad is definitely worth criticizing. And what can you say about a product when both people who love it, and those who hate it, admit they must buy it? Its significance is big enough that simply withholding attention and comment will have little effect on the course of events. You’ll have to pick the device up and touch the glass.

In advance of holding one in my hands, there are two areas I’d like to explore where it looks like the iPad will open doors and make new connections possible.

While we attribute much of the success of the human species to our brains, we owe an equal amount to the dexterity and power of our hands. While the power of thought enables us to apply levels of abstraction to the world; it’s the fine motor control over our hands that allows us to bring these ideas into the world. Apple made a significant design decision when they chose the hand over the stylus, the scrollwheel, the trackball and the physical keyboard. Our fingertip touching the glass makes a direct connection to the virtual controls. This is both a technical and an emotional interaction point. The pleasure derived from the multi-touch interface with real-time responsiveness will quickly make it the most desirable and the most used.

The larger multi-touch interaction surface of the iPad will open the door to a whole range of personal computing gestures. It’s likely that electronic gaming will lead the way, and this is where users will try out thousands of new gestures — some will rise to the top and become defacto standards. Here the opposable thumb, the power grip and the precision grip will expand their repertoire to include the pinch, the spread, the swipe, the twist and others. And the accelerometer expands this interaction model into three dimensions.

And while Apple isn’t the only company whose worked extensively on these new interaction models, they get first mover advantage for introducing the tablet computer in 2007 and calling it a telephone. Creating a product in the lab is one thing, but putting a product on the street and getting uptake is another entirely. We’re seeing the new digital network joined to the original digital network.

Another kind of interaction that the iPad will change is the technology-mediated consultation. In these scenarios, typically the client gives the professional a bunch of personal data. That data is entered into a laptop or a desktop, numbers are crunched, reports formatted and then presented to the client in a meeting. The technology introduces large breaks into the human interaction. Melanie Rodier in her post for Wall Street & Technology asked whether the iPad has a place in the capital markets:

“I see the laptop as not a good collaborative tool,� he explains. A laptop computer acts as a barrier between the adviser and client, since it is only one person (presumably the adviser) who will handle the keyboard, hit the return key and flip the computer round to face the client.

On the other hand, with an iPad, you can reach over and touch the screen, instead of having to navigate with a button or a mouse.  “With the iPad, an adviser could navigate better, sweep pages across, look at a client’s financial plan and statements, and work more collaboratively side by side. It’s a subtle difference. The touch-screen means you can sit on the same side of the table, work as a partner,� Dannemiller adds.

This kind of change isn’t necessarily in the algorithms used to crunch the data, but rather in the human interaction— the human transaction between the parties. The bond between the consultant and client is strengthened, as is the connection between the client and her data. The tablet format changes the sheer physicality of the interaction. The affordances, or action possibilities, of the consultation are no longer dominated or broken by the technical mediation. The devices recede to allow the people to connect.

The new Puritans have sprung up to save us all from this new impure device. Somehow I’m reminded of the early reaction to Elvis Presley, or when Dylan went electric. The iPad has abandoned the folk movement, it’s sold out, it’s left the one true path of protest music. The iPad smiles and looks askance. “Well, I just think of myself as a song and dance man. You know…”

The Puritans have coalesced around the mantra of “open.” For the Web, HTML5 is the sacred book— although it is unfinished, and there are still many sects within the fold. A specification isn’t a platform, so HTML5 must extend its control through the major denominations: Webkit, Gecko, Trident, KHTML and Presto. When we say, for instance, that HTML5 supports the H.264 video codec, what we’re really saying is that a runtime plugin for that media type must ship with all orthodox HTML layout engines. On this point of scripture, the Gecko sect has reservations. Runtimes outside the Holy stack are strictly the devil’s work.

But purity is just a myth. Dylan’s electric music had elements of the folk song; and his folk songs had elements of rock and roll. At bottom the “closed” iPhone OS was built up from the open source Darwin operating system. And Darwin had its roots in Berkeley Unix. If you want to build an “open” iPhone OS, you can take the same raw materials and knock yourself out.

The real question is what does it take to break through? To create a new kind of computing experience, not in the labs, but in people’s homes, in the cafes, schools and businesses. The answer isn’t in feature sets, ports or adhering to technical religious dogma. When you pick the device up, does it make you want to dance? I know that the puritans have forbidden dance. They’ve given us stern warnings about what will happen if we dance with this new partner. But when you put your fingers on the glass, do you feel a tingling in your toes?

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PLATO: The Seed Of The Social Computing Fabric

Plato, the philosopher, captured the sense of the Socratic Dialogue as a process of exploration and teaching. Dialogue becomes the medium through which philosophical thinking is distributed. The computer system called PLATO created a social computing fabric through which educational experiences were allowed to unfold.

The preliminary discussions about what would eventually become the PLATO system began in the shadow of the cold war and the 1957 launch of sputnik. The first PLATO system was launched in 1960 and operated on the Illiac 1 computer at the University of Illinois. Eventually the PLATO system would evolve through four architectures. The system that enabled what we would recognize as social computing was launched as the 60s rambled to a close:

In 1972 a new system named PLATO IV was ready for operation. The PLATO IV terminal was a major innovation. It included Bitzer’s orange plasma display invention which incorporated both memory and bitmapped graphics into one display. This plasma display included fast vector line drawing capability and ran at 1260 baud, rendering 60 lines or 180 characters per second. The display was a 512×512 bitmap, with both character and vector plotting done by hardwired logic. Users could provide their own characters to support rudimentary bitmap graphics. Compressed air powered a piston-driven microfiche image selector that permitted colored images to be projected on the back of the screen under program control. The PLATO IV display also included a 16-by-16 grid infrared touch panel allowing students to answer questions by touching anywhere on the screen.

It was also possible to connect the terminal to peripheral devices. One such peripheral was the Gooch Synthetic Woodwind (named after inventor Sherwin Gooch), a synthesizer that offered 4 voice music synthesis to provide sound in PLATO courseware. This was later supplanted on the PLATO V terminal by the Gooch Cybernetic Synthesizer, which had 16 voices that could be programmed individually or combined to make more complex sounds. This allowed for what today is known as multimedia experiences.

Recently PLATO was thrust into my attention again through Jon Udell’s conversation with Brian Dear about the upcoming 50th Anniversary of the system via ITconversations:

Jon Udell / Brian Dear on PLATO
Plato Turns 50

Brian Dear is working on a book on PLATO and is involved in PLATO HISTORY, remembering the future, the celebration of this innovative system at the Computer History Museum in Mountain View. Dear began using the system in 1979. In an excerpt from a conversation on the WELL, Dear describes how PLATO planted the seed of social computing:

PLATO was the first computer system, network really, that scaled with lots of people.  It was bigger than ARPANET at least for a while, with many capabilities at a level of usage that we wouldn’t see until the 1990s.  A PLATO user didn’t use a computer, they “belonged” to the system.  It was a community.  For me, I was drawn immediately to this sense that a computer wasn’t for number-crunching or lonely things like word processing, spreadsheets, or video games, the way Apples, Commodores, etc were being used, but it was a “place” where you could meet, interact, stay in touch, get answers to questions, and share and make discoveries.

While PLATO is not well known, even among the current set of social technologists, there are some interesting threads and connections to the current story of our networked real-time computing environment. When we think of the roots of modern computing, we look to Xerox Parc and Doug Englebart’s Augmentation Research Center, but as personal computing expands into social computing, PLATO deserves a place in that pantheon. From the undependable Wikipedia entry we see the connections forming:

Early in 1972, researchers from Xerox PARC were given a tour of the PLATO system at the University of Illinois. At this time they were shown parts of the system such as the Show Display application generator for pictures on PLATO (later translated into a graphics-draw program on the Xerox Star workstation), and the Charset Editor for “painting” new characters (later translated into a “Doodle” program at PARC), and the Term Talk and Monitor Mode communications program. Many of the new technologies they saw were adopted and improved upon when these researchers returned to Palo Alto, California. They subsequently transferred improved versions of this technology to Apple Inc..

The direct link from Plato to the present future of computing runs through a young man from Chicago who began attending the University of Illinois in 1973. Abandoning the punch cards that were the staple of computer science at the time, he was drawn like a moth to the glowing orange gas-plasma screens in CERL (the Computer-based Education Research Laboratory).

Ray Ozzie, now Microsoft’s Chief Software Architect, threw himself into the world of Plato. In fact, Plato Notes, was a strong influence on Lotus Notes. Ozzie has understood software from the beginning as operating in a networked social computing environment. But more than that, it gave Ozzie insight into the potential for human contact through this new medium:

One incident in particular introduced Ozzie to the magic that comes when people connect via computer. He had taken a part-time assignment helping a professor finish writing some courseware. The prof lived on the other side of town, so Ozzie collaborated with him remotely. Ozzie came to know and like his boss, save for one annoyance. “He was the worst typist ever,” Ozzie says. “He was very eloquent on email, but on Term Talk it was just dit-dit-dit, sometimes an error, but agonizingly slow.” At the end of the project, the man threw a party at his house, and Ozzie discovered the reason for the typing problem: The professor was a quadriplegic and had been entering text by holding a stick in his teeth and poking it at the keyboard. Ozzie was floored. “I remember really questioning my own attitudes,” Ozzie says. “I had been communicating with him mind to mind.

During the day, the Plato system was dedicated to the task of educating students, but after 10pm the programmers and users were allowed to play on the system.

The Plato system is still alive and has been transplanted to the World Wide Web. You can find it at:

www.cyber1.org

For those of you in the Bay Area, the 50th Anniversary of Plato will be celebrated at the Computer History Museum in Mountain View on June 2nd and 3rd, 2010. Dr. Donald Bitzer, the founder of Plato, and Ray Ozzie will be in attendance. I’ll definitely be there to help remember the future of computing.

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Twitter Lists, Track and Broadcasting

I’ve been trying to understand what Twitter lists are good for. Both Twitter’s new retweet feature and the list feature are imports from FriendFeed. Even in its current state, FriendFeed continues to be the R&D department for social media.

The thing I find uninteresting about lists is the fact that they’re mostly static— they simply serve as a kind of personal taxonomy. These Twitter users belong in this category. This is where we begin to feel the loss of track + filters. The assembly of a network of connected micro-messages around a set of keywords and run through a filter does what lists do dynamically and in real time. With the release of Twitter’s streaming API, nicknamed birddog, it’s possible we’ll start to see track-like features return— at least for subsets of the firehose. Manually curated lists at the level of classification are just a replay of RSS readers.

There are those who will say that if you’re using Twitter in a one-to-many broadcast mode, you’re not doing it right. But I think it’s pretty well established that Twitter is ambiguous and flexible enough to accommodate many modes of use simultaneously. Twitter lists strike me as a particularly good tool for news organizations.

If the New York Times or CNN has a team of journalists, photographers, videographers and radio journalists covering a breaking story like the earthquake in Haiti, a Twitter list would be a compact way to deliver coverage. Hyperlinks within the tweets could send readers off to breaking news, in-depth backgrounders and ongoing live conversations. CNN’s list and the New York Times’s list would be differentiated by who was on each coverage team and the editorial approach of each news organization. The list would exist for the duration of the story.

Rather than serving as part of a taxonomy, or classification of Twitter users— the list would define individuals with a common purpose— covering the Haiti earthquake, or the Senate race in Massachusetts. Each news organization might have a set of active lists ongoing at any time. The more specific and real time the list, the more valuable it would be.

Of course, someone might create a list of all the news organizations covering a breaking story. But I think the effect of this would be to dilute the value of the stream rather than enhance it. You could also make the argument that the hashtag and the wisdom of the crowd would ultimately provide equal or better coverage. However, it’s not necessary to choose between one approach and the other. Each will ultimately include elements of the other.

The television medium is destabilizing and being absorbed into the real-time Network. While newspapers and television used to consider the Internet as a medium for the re-purposing and re-use of content, soon the reverse will be true. The real-time Network will be the primary publication vehicle with television and newspapers becoming containers for re-use.

And, of course, I use the word Twitter as a synecdoche. (A specific class name used to refer to a general set of associated things)

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While Interpreting The Instruction Set, I Encounter An Ambiguous Opening…

playerpiano

We seem to live in an age where the algorithm serves as an extension of our desire. This picaresque ramble contemplates what it means to follow a rule, what the boundaries of a rule are meant to contain, and the morality of rewriting and overwriting a rule. In his book on the algorithm, David Berlinski provides a definition:

In the logician’s voice

an algorithm is
a finite procedure,
written in a fixed symbolic vocabulary,
governed by precise instructions,
moving in discrete steps, 1, 2, 3, …,
Whose execution requires no insight, cleverness, intuition, intelligence, or perspicuity,
and that sooner or later comes to an end,

Within the conceptual machine of the algorithm, we envision the creation of software agents that will encapsulate and encode our desires. These secret agents will be unleashed upon the virtual and augmented world to locate the conditions and process the data that match a predetermined map of our dreams and passions.

alice-in-front-of-rabbit-hole9

But let’s hit the back button on this train of thought. The interface for this exploration appeared the other night at an art opening. Paul Madonna was introducing his new work at Electric Works. On a table in the entry way to the exhibition were a number of books. In addition to Paul’s new book, there was a book by David Byrne called Arboretum. This book contained a number of drawings that I immediately wanted to willfully misinterpret. Byrne’s drawings are mind maps that show connections/relations between things— they represent a kind of systemic history in some cases, or the dynamics/economics of a system in others. They have a strong relationship to Diderot’s organizational ideas for his encyclopedia.

byrne_history_of_mark-making

David Byrne, History of Mark-making

There was something about the visual character of Byrne’s drawings that reminded me of the music notation and compositional titles of the saxophonist Anthony Braxton. When music notation is at its most strict, it tells us precisely how a piece can be replicated. The player piano uses piano rolls to produce near identical performances. In the fake book, we might just get the chord changes and the melody— the arrangement is up to us. Braxton takes this kind of abstraction to another level in some of his notation that borders on encoding synesthesia— where color and shape are meant to guide the performers.

braxton14-400x293

Braxton’s Composition #76

Somehow by combining the notation of Braxton and the tree drawings of Byrne, I imagine conjuring up a notation system for an exploration through conversation, a kind of performance script. While, as Umberto Eco notes, the list can be a flexible tool, engendering both anarchic and organizational impulses— I find myself drawn to these maps of notation. When I engage in conversations about strategic direction, I always imagine them taking place within a terrain with specific dynamics.

By Berlinski’s definition, these musical instruction sets aren’t algorithms. Their execution requires insight, cleverness, intuition, intelligence, and perspicuity. The performer has to make decisions, exercise options, contribute variable inputs that will result in a variety of outputs. In that sense, they function more like a game.

In business, there’s an attempt to codify process to the extent that all of its aspects are substitutable. Even as parts of the machine are replaced, it’s output remains constant and consistent. This is the industrial commodity as ideal. Variances are a sign of poor management.

The script for a theatrical performance is another kind of instruction set. Notational experiments in this realm are also highly instructive. A few years back I attended a performance of the Wooster Group’s Poor Theater. The text of the performance was largely other performances, and the group’s performance itself described as a simulacra. For instance a performance piece, where the movements are the performers’ response to, and modeling of, a cowboy film projected to the side of the stage.

Elizabeth-LeCompte

Elizabeth LeCompte by Leibowitz

Elizabeth LeCompte experiments with both what counts as a performance text, and what counts as a vital interpretation. She even refuses to be limited to a single text (instruction set), with the Wooster Group’s La Didone she weaves together a performance based on Cavalli’s opera combined with Mario Brava’s 1965 science fiction film Planet of the Vampires.

Cavalli’s Didone

Brava’s Planet of the Vampires

Wooster Group’s Didone

The mashup, the remix, the blending of instruction sets to produce something entirely new is what the process of creation has always already been. The boundary between recipes loses importance if the meal is well presented and delicious— a new recipe is created.

These two relationships to rule sets define much of human experience. The one approaches the regularity of the machine, while the other can careen off into what seems to be unbounded chaos. One set must be followed to the letter (a machine is the optimal performer), the other leaves openings for a two-way interaction. But the act of writing back into the interface is fraught with danger. It stands on the border of transgression, or transumption. When we don’t follow a rule set, but instead apply a new rule set from different context, we can be perceived as willfully misreading, incompetence or breaking local laws. Edward Said, in his reading of Harold Bloom’s A Map of Misreading, describes the Oedipal resonances:

Thus Bloom writes: “To live, the poet must mis-interpret [his literary] father, by the crucial act of misprision, which is the re-writing of the father.” Consequently a poet is not a man speaking to other men, but “a man rebelling against being spoken to by a dead man (the precursor) outrageously more alive than himself.” The great poetic ambition, which only the strongest poets achieve, is to appear self-begotten not only free of the father but, as Bloom demonstrates beautifully in the case of Milton (who is Bloom’s own strong poet par excellence), the father’s father. This final “transumptive” act of poetic majesty Bloom calls metalepsis: “Milton does what Bacon hoped to do; Milton and Galileo become ancients, and Homer, Virgil, Ovid, Dante, Tasso, Spenser become belated moderns.”

The fixed symbolic vocabulary of the algorithm is one of the points where misreading wants to overwrite fixity. Meanwhile back on the Network, there’s a sense in which Phil Windley’s concept of a purpose-centric web dares to ignore the local laws and advocates simply rewriting/overwriting the fixed symbolic vocabulary to serve another purpose. There’s a sense in which we can view this as another instance of text, interpretation and performance. The revolutionary idea of the Action Card is that my rule set trumps yours.

byrne_what_is_it

To return to the moment that started this train of thought, let’s look at Byrne’s Arboreum drawings as a performance text. It seems as though the fixed symbolic vocabulary becomes slippery when it moves from linear typography to a map or model. The symbolic moves from symbol to symbol. The adjectives finite, discrete, governed, fixed, and  precise all seem to lose purchase. And yet if we look at the Wooster Group’s rigorous performances, we could apply all of those adjectives along a different dimension.

These two relationships to the text stand across from each other as mirror images.  As the algorithm blends with desire and takes flight into the real time flow of the Network, our sense of logic may sometimes take on the guise of the logic of sense, and it will have to learn to keep its cool as it makes the occasional trip through the looking glass.

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