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Category: media

Year-End Processing: The Network as Growth Medium

A few year-end thoughts about the Network have been rattling around my skull. This is probably a continuation of the exploration of the ‘finite shapes of growth.’ The real-time social messaging space seems to have reached a saturation point, and therefore the upper end of the sigmoidal growth curve. The big single-index real-time systems have exerted their dominance and are largely engaged in enabling features that increase the density of connections within the territory they’ve already marked out. The second-tier systems will struggle and many will fall to the wayside. A few will stand waiting in the wings for the possible moment when a first-tier player stumbles.

After walking around the block several times, pulling on all the doors, trying to find a way into this exploration, I ended up with the word: “medium.” Medium, as in the physical channel through which messages are passed; and medium as in a culture medium used to grow micro-organisms or cells. Medium can also be understood as the time/space aspect of an object, its identity/variability. When we consider ‘big data’ on the Network, we seem to be talking about creating and maintaining a medium where higher-level statistical objects can be grown. These meta-patterns are made visible through feats of data collection and statistical computation. It’s analogous to cataloging weather events and other data to model climate change. “Climate” as a dynamic entity only becomes visible through the deployment of a large network of sensors hooked up to computers updating a model in real time. Weather is visible as the raindrops that keep falling on your head, climate is visible only through a complex computational sensing system to which only a few people have access.

The business model of harvesting these higher-level patterns has generally involved slicing up the data into the groups of people who create these patterns. Lists of these target audiences are rented to commercial interests, and recently so is the messaging apparatus and the communications medium. A well-targeted message should show increased effectiveness in confirmed delivery and lead to net positive transactions. If you think about it, all of these new real-time social media companies are in the television business. However, if you have a business you can contact staffing companies in columbia sc to get help from their teams. Television is transformed into a container that holds a message stream of condensed multiple media types on the Network. This medium is designed to grow various audiences (meta-patterns) to harvest and take to market. Once a certain scale is achieved this set up becomes a cash machine. The energy to grow the crop is largely supplied by the participants using the system. The users of the system gain access to a simple real-time content management system along with a flat view of a subscription stream. The valuable patterns are reserved for exploitation by the owners of the system.

When you look at the imposition of the real-time social media model on to the corporate enterprise, you’ll see the same model. The valuable patterns are reserved for management. The corporate enterprise will spend a lot of money attempting to absorb this new model of television in the coming year. It will allow each corporation to become its own media company. It should be noted that a person is not ‘social’ when using corporate social media behind a firewall. An employee is a human resource to be profitably deployed, not a person. The idea isn’t to empower people, it’s to provide data to management. The pattern data belongs to the central management structure and it will be used to create and refine the workings of a well-oiled machine–of which the employee will be a replaceable part. The entire benefit accrues to the survival, growth and sustainability of the corporation, not to the individual person. Can you imagine a social media revolution within a corporation that drives the current C-level executives from power? The power structure within the corporate enterprise will use the system to maintain and refine their power, all the while, selling the use of the system as a democratization. For instance, it’s unlikely that unions would be allowed to use a real-time corporate social media system to organize workers and collect violations of work rules.

If the single central-index model has reached a saturation point, does that mean the Network has reached maturity and an end to its growth phase? The Network can accommodate other models and I expect we’ll see some rapid experimentation over the next few years. The key to these new models will involve pushing valuable meta-data patterns to the endpoints of the Network. Simple examples include mobile applications that function as commuter traffic data collectives. Members contribute reports of their own traffic data to a pool and in exchange they received a general picture of traffic conditions. This is similar to the dynamic of reporting weather data and receiving compiled climate reports in return. The key difference is that when data is contributed, access to meta-data patterns is guaranteed.

Clay Shirky uncovered a vast resource when he wrote about cognitive surplus. We can easily ask what might be accomplished should all those hours of passive television viewing be turned into two-way networked interactions. In a sense, this is the rediscovery of the Network as a commons. Not as a common natural resource for each to exploit, but as a common resource built by all the participants. Another untapped resource was uncovered by John Thackara in his book “In the Bubble: Designing in a Complex World.” In our consumer society it’s a point of honor to keep up with the Jones’s. We each buy our own industrially-produced copy of the latest prescribed set of consumer objects. We accumulate and store them as quickly as we can. But as Thackara notes, we purchase and store, accumulating social capital. We are known as the kind of person who can, and did, buy that particular thing. We rarely use what we buy, its use-value remains untapped—it sits passively in the garage or the hall closet. eBay and Craigslist have emerged as the markets where this passive value is converted back into capital. Here’s Thackara on the eco-economics of the power tool:

Power tools are another example. The average consumer power tool is used for ten minutes in its entire life—but it takes hundreds of times its own weight to manufacture such an object. Why own one, if I can get ahold of one when I need it? A ‘product-service system’ provides me with access to the products, tools, opportunities, and capabilities I need to get the job done—namely, power tools for to use, but not own.

Service design is about arranging things so that people who need things done are connected to other people and equipment that get things done—on an as- and when-needed basis. The technical term, which comes from the logistics industry, is “dynamic resource allocation in real time.” Agricultural cooperatives that purchase tractors and sell their use-time to associates are well-known examples, but once one starts looking, examples spring up everywhere: a home delivery service for detergents in Italy, a mobile laboratory for industrial users of lubricants in Germany, dozens of car-sharing schemes, an organic vegetable subscription system in Holland. Industrial ecologists Francois Jegou and Ezio Manzini found enough examples to fill a book, ‘Sustainable Everyday: A Catalogue of Promising Solutions’, which is filled with novel daily life services that they discovered around the world. These are ‘planning activities whose objective is a system,’ Manzini told me. Hundreds of services suitable for a resource-limited, complex, and fluid world are being developed by grassroots innovators: those that enable people to take care of other people, work, study, move around, find food, eat, and share equipment.

Local systems that enable dynamic resource allocation in real time of local resources, which includes both data patterns and physical resources, would allow a kind of optimization of value by ordinary people that has previously been reserved for the corporation. Some nascent examples of this include, Phil Windley’s Kynetx network scripting platform. Windley talks about a Kynetx script that runs on his browser while looking at the Amazon site. The script instantly tells him whether the book he’s looking at is available in his local library. One can easily imagine a similar scenario involving power tools or other kinds of durable resources. Mobile computing expands the purview of this kind of scripting from web pages on the Network to objects in the real world. This is sometimes called the internet of things. It’s not the point of connection, but rather the advent of scriptability that makes these things creatures of the Network.

Another example is Jon Udell’s Elm City Project — a project to create networked data hubs and librarians of announcements of local community events. Solving the problem of translating and integrating the various methods in which calendar data is recorded is transformed into the production of a meta-data object that provides a wide view of the public events occurring in a locality. We don’t yet know the effect increased visibility of public events will have on a citizenry, but providing a higher-level view of the event life of a community feels like an entirely democratic endeavor. In times of peace and prosperity, an effort like this is non-controversial. In times of political strife, it attains the status of a public square and its commitment to openness will be tested.

While the shared resource of a power tool seems like a simple thing, it implies some very complex social group dynamics. It’s only with the rise of the sociality of the Network along with the politics of the 99% that we may have the ground for learning how to share a larger set of resources with more diverse groups. David Graeber, in his book, “Debt“, describes what he calls baseline communism. By this he means the understanding that unless people consider themselves to be enemies, if the need is considered great enough, or the cost considered reasonable enough, the principle of ‘from each according to their abilities, to each according to their needs” will be assumed to apply. Here’s Graeber:

Baseline communism might be considered the raw material of sociality, a recognition of our ultimate interdependence that is the ultimate substance of social peace. Still, in most circumstances, that minimal baseline is not enough. One always behaves in a spirit of solidarity more with some people than with others, and certain institutions are specifically based on principles of solidarity and mutual aid. First among these are those we love, with mothers being the paradigm of selfless love. Others include close relatives, wives and husbands, lovers, one’s closest friends. These are the people with whom we share everything, or at least to whom we know we can turn in need, which is the definition of a true friend everywhere. Such friendships may be formalized by a ritual as “bond-friends” or “blood brothers” who cannot refuse each other anything. As a result, any community could be seen as criss-crossed with relations of “individualistic communism,” one-to-one relations that operate, to varying intensities and degrees, on the basis of “from each according to their ability, to each according to their needs.”

This same logic can be, and is, extended within groups: not only cooperative work groups, but almost any in-group will define itself by creating its own sort of baseline communism. There will be certain things shared or made freely available within the group, others that anyone will be expected to provide for other members on request, that one would never share with or provide to outsiders: help in repairing one’s nets in an association of fisherman, stationery supplies in an office, certain sorts of information among commodity traders, and so forth. Also, certain categories of people we can always call on in certain situations, such as harvesting or moving house. Once could go on from here to various forms of sharing, pooling, who gets to call on whom for help with certain tasks: moving, or harvesting, or even, if one is in trouble, providing an interest-free loan. Finally, there are the different sorts of “commons,” the collective administration of common resource.

The sociology of everyday communism is a potentially enormous field, but one which, owing to our peculiar ideological blinkers, we have been unable to write about because we have been largely unable to see it.

While networked computational tools can assist us in expanding the scope and breadth of the sharing we do with groups and individuals, it’s our ability to navigate the new social customs and ceremonies of the Network that will determine how far all this spreads. It’s a counter-cultural idea, instead of placing the highest value on independence and individuality, it takes us down the path of interdependence and coexistence. And this brings us back to this idea of a growth medium. As the old year ends, and the new one begins, I’m imagining an as yet unpublished Whole Earth Catalog filled with tools and perspectives on how we might grow this new crop in the fields of the Network. It’s a thing that “is” what it describes.

If Winter comes, can Spring be far behind?
– Percy Bysshe Shelley

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Putting Ears on the Television

There’s some slang in the CB radio world, when you want to know if someone is listening, you ask if they have their ears on. As in, “How ’bout ya JB, got ya ears on?” For some reason this is the phrase that popped into my head when thinking about the possibility of an Apple-designed television set. In earlier thoughts about the future of television, my focus settled on HDMI inputs and clumsy switching between these inputs. In essence, the HDMI input becomes the inheritor of the idea of the channel.

When you look at the inputs and outputs of the big screen, the game is to dominate the primary input. Your cable or satellite programming provider doesn’t want you to ever switch to another HDMI input. If you can be that dominant, your external boxes can commandeer the control experience from the television itself. Anyone who’s hooked up a television to a cable systems has had the experience of being presented with two mutually exclusive proprietary control systems. This is the reason you can have 3 or 4 remote controls sitting on your coffee table. Each HDMI input has a separate control system and listens for control events with a separate set of ears.

Customer satisfaction surveys are a great friend to Apple. This is because customer satisfaction is usually just an accommodation to work-arounds. We’ve grown used to the way the television “works.” The work-around is the way it works, and after a while we don’t even notice the strangeness of it. And when we get that call, interrupting our dinner, asking us whether we’re happy with our television set up, we say, “sure, it’s great.” Of course, the reality is it’s a horrible mess we’ve aclimated ourselves to.

So let’s get back to that CB radio reference. Do you have your ears on? The problem with television sets is they don’t have their ears on. Or rather they’ve been trained to only listen to a single voice at a time. As a user of iOS devices, I’d like to be able to send programming to the big screen at any time via AirPlay. As things stand I can only do that when AppleTV2 is the designated input. An Apple-designed television would always be listening for AirPlay events.

As YouTube gets ready to launch a bunch of channels, I can’t help but think that “the channel” has reached the limit of its usefulness. When I ask Siri whether it’s going to snow today, I don’t need to switch the input to the Weather Channel to get an answer. When I ask my iTV whether there’s a Val Lewton movie on, I don’t want to have to know what channel it’s on. I want Siri to take care of searching my subscriptions and report back on what my options are. The effect of this would be to return control of the television to the television itself.

As things stand, Siri would have a limited domain of television programming services to search through. Although this isn’t too different from the current situation with the iPhone 4s. Eventually all television services will migrate toward television over IP. It’s happened in all other mass media, television will be no different. Even your DVR will just save pointers to stream locations in the cloud.

In an interview, Steve Jobs once said that these waves of technological innovation are slow and unfold over many years. The trick is to pick the right wave and position yourself to benefit from the natural current. We can easily say that today, Siri isn’t good enough (in the sense of an innovator’s dilemma). But it’s perfectly positioned to grow and benefit from a huge wave of cloud-based data/identity services. It’ll work the same way with iTV.

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The Politics of the Message and the File

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If you strip away all of the surface distractions and zoom in on the computing environment using your microscopic vision, you see bits moving back and forth across a wire. If you zoom back out to the macro level, you can see Hewlett Packard and Google making radical changes in strategy and multi-billion dollar bets on how the preponderance of those bits will travel.

Now step into the time machine and move back a few years. The personal computer has just become the business computer. Most of the bits are written and retrieved from local hard drives in the form of files. Files are moved via sneaker-net. Move forward a few years and files are moved over local networks and individual computers are linked together within a single location. Shared files find their way to file servers and now allow multiple users to access and add work product to these common-use files.

Concurrently, the message finds an electronic home in email. Initially email messages can only be transmitted within specific platforms. You need to be on the same network as the people you want to communicate with. Fast forward a few years and email is sent with a common protocol and the networks become a network of networks. Now you only need to know the name of the endpoint to send a message to anyone.

The growth vector of the file’s environment is the size of the hard disk. Larger hard disks in the computing device and on the local network define capacity. As time passes and more files accumulate, they require even more disk space. As computing power increases, file sizes increase as well. As more and more things are digitized, more kinds of things are stored on hard drives in digital form.

The personal computer connects to a local area network, a wide area network and a global network to create a new entity called the Network. Both message traffic and file creation are initiated through the personal computer and start to be pointed at the Network. As the speed of the Network increases, the length of the wire that file bits can workably traverse becomes global in nature. It’s at this point that the message and the file begin to converge. The functionality of the personal computer as a file processing machine begins to be sucked down the wire and reconstituted into the virtual space of the Network. Both the file and computing processes are remote controlled through a set of messages sent back and forth across the wires.

The technology dynasties that were built up around these different ways of treating bits have large investments in both the technical infrastructure and mental models of either files or messages. The roots of these patterns go deep into the corporate structures of these organizations. With the recent moves by HP and Google, we can see the can see that the message and messaging network infrastructure has finally tipped the balance away from the file. The file has become another kind of message for a signaling device pointed at a cloud messaging network. Google attempts to reach across from the cloud to gain a foothold on the device side. HP recognizes that rather than going from personal computer to signaling device, the move from personal computer to custom central computing platforms is a better fit.

It’s worth noting that the message infrastructure has backed off of its most radical formulation and returned to the competing large network platform environment. In the email messaging environment there was an impetus and energy to connect the disparate systems and endpoints so that any two endpoints could connect. The connections between the new era large messaging platforms are purely one-way, instead of the more common “read-only” capability, this is a “write-only” hook up. One has a sense of retreating from a democratic network back to a feudal system of large kingdoms.

There’s a maxim in investing that you should buy at the moment of maximum pessimism. The file, it seems, is on the ropes. The message, messaging networks and signaling devices seem to be firmly in control of the corporate agenda. That’s why it’s interesting that Apple, with its iCloud initiative, is investing in redefining the user’s relationship with the file. The file becomes non-local, it doesn’t travel across the wire, it’s simply wherever it’s needed. Or, at least, it appears that way. All the mechanics of syncing, versioning, reading and writing have been removed from the workflow. The creation device, the file and the file network may be perfectly ripe for rejuvenation as our obsession with the message reaches its peak.

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High Fidelity in the Age of Digital Reproduction

In his 1979 essay “The Studio as Compositional Tool“, Brian Eno works through the set of technical innovations that resulted in the odd occurrence of person who didn’t play any musical instrument particularly well, didn’t read or write music, nonetheless ending up as a composer. Eno lacked all the traditional tools of the trade. It was only when sound was mediated through recording that it became a plastic material that could be manipulated into song-like structures.

Here’s Eno on the transition from transmission to translation:

So, to tape recording: till about the late ’40s, recording was simply regarded as a device for transmitting a performance to an unknown audience, and the whole accent of recording technique was on making what was called a “more faithful” transmission of that experience. It began very simply, because the only control over the relative levels of sounds that went onto the machine was how far they were from the microphone – like device. The accent was on the performance, and the recording was a more or less perfect transmitter of that, through the cylinder and wax disc recording stages, until tape became the medium by which people were recording things.

The move to tape was very important, because as soon as something’s on tape, it becomes a substance which is malleable and mutable and cuttable and reversible in ways that discs aren’t. It’s hard to do anything very interesting with a disc – all you can do is play it at a different speed, probably; you can’t actually cut a groove out and make a little loop of it. The effect of tape was that it really put music in a spatial dimension, making it possible to squeeze the music, or expand it.

When we talk about a “more faithful” recording, the word “fidelity” enters the conversation. Fidelity is the quality of being loyal or faithful. Originally, it had the sense of taking an oath, as in swearing fealty to a monarch. Fidelity also has the sense of honoring oaths with regard to a spouse. A high-fidelity recording transports the original performance transparently—it is as though you are there. Poor fidelity dishonors the performance by leaving pieces of it behind or adding in artifacts that weren’t a part of the original. If we are a lover of a particular piece of music, we might charge a bad recording with infidelity.

In Eno’s recording studio, sounds become plastic. It’s only when a sound has been transformed into something that can itself be transformed that it becomes useful for constructing music. And this is the point where the sound no longer has fidelity to its source. The sound is only interesting to the extent of its potential infidelity. Transferring sound into a transformable recording media used to require a professional technical process. With digital recording, sound is directly sampled and encoded into a plastic media.

“I’d rather talk about the Plastic Eno Band, actually. It’s been in existence for a couple of years now. Over the past six years I’ve accumulated over 14 plastic musical instruments with a very wide gamut of sounds. And I’ve found that by slowing them down or speeding them up on tape, I can imitate any electric sound. With this in mind, I want to make a straight-forward rock record and then appear on ‘Top Of The Pops’ with a bunch of liggers playing these things. It would be an experiment in concrete music really as well as being an encouragement to all these kids who can’t afford their Vox amplifiers. There are so many things I want to do that will lose me so much money. . .”

As all media are slowly replaced with their digital equivalents, this shaky relationship with fidelity is true of more than just sound. Think about the camera and photography. How do we capture a scene with a camera? We see a moment we’d like to commemorate and we take aim with our camera. The flash from the camera floods the scene with enough light to get a good exposure. Here the process of recording essentially alters the source in the pursuit of fidelity. A skilled photographer may be able to light a scene for the camera such that when it’s processed, the photograph resembles the scene as it might have unfolded had no photograph been taken.

In the iPhone, the camera itself becomes a computerized photo studio and a compositional tool, in Eno’s sense. The photo itself is just the digital material that can be transformed with a set of filters. We don’t expect the snapshot to capture the mood; like the professional, we’ll fix it in post-production. We quickly apply a set of filters that more appropriately capture the mood of the scene and then flick the digital file into the stream of Twitter or Instagram. Is it the infidelity of the digital that enables another sort of fidelity? Or are we simply projecting the kind of scene we’d like others to imagine us playing a role within.

When we consider the picture being constructed of us through the data exhaust we emit in our online activities and our encounters with electronic and surveillance systems—does it make sense to talk about the fidelity, the truth, of the picture? Is the picture any more true because it’s constructed of largely unconscious digital moments? Is the ‘candid’ photo taken through a telephoto lens by a paparazzi of a movie star in their everyday life more true than the ‘glamour’ photograph constructed to create an image? When you apply for a job, do you present the candid or the glamour resume? How about applying for a loan at the bank, do you walk in the door with your candid or glamour finances?

In digital recording we have the production medium that is most open to transformation. In digital presentation, we have the consumption medium most open to transformation, both before we receive it, and after. Anyone with some form of computer has their own digital post-production facility. The blemishes can be removed, the wrong notes fixed and even the focal point of the image can be selected later.

If we were to imagine a medium that could somehow vouch for the fidelity of that which it recorded, it would be the opposite of the digital. This medium would capture the mark of the real and from that point forward it would be unalterable. In a strange way, in that moment, the mark would become more real than the real. The real itself would fade and change with time, but the mark would always have the vibrancy of the moment the impression was captured. In essence, this is the problem with using database models to stand in for real processes.

There was a time when to call something ‘artificial’ was to confer the highest compliment. The ‘real’ was a low form of existence that lacked the trappings of civilization. It was something that hadn’t been ‘fixed’ in post-production. The digital era has enabled new levels of artifice. The ‘real’ and the ‘natural’ may have to make way for the artificial. To ease the transition, the real and the natural will be the first things we need to simulate. As the French dramatist Jean Giraudoux once said:

“The secret of success is sincerity. Once you can fake that, you’ve got it made.”

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