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Category: desire

Meshing the Network: Let’s Go To The Hop

Everything seems to begin in the middle and then spiral out to a temporal beginning. Whenever I begin to think about wireless communication technology and the Network, I always end up contemplating the mystery of Hedy Lamarr. Lamarr and composer George Antheil did the conceptual work on frequency-hopping spread-spectrum wireless communications in 1941. They were awarded a patent for their work in 1942 (Lamarr under her married name at the time, Markey).

Lamarr’s and Antheil’s frequency-hopping idea serves as a basis for modern spread-spectrum communication technology, such as COFDM used in Wi-Fi network connections and CDMA used in some cordless and wireless telephones. Similar patents had been granted to others earlier, such as in Germany in 1935 to Telefunken engineers Paul Kotowski and Kurt Dannehl who also received U.S. Patent 2,158,662 and U.S. Patent 2,211,132 in 1939 and 1940. Blackwell, Martin and Vernam’s Secrecy Communication System patent from 1920 (1598673) does seem to lay the communications groundwork for Kiesler and Antheil’s patent which employed the techniques in the autonomous control of torpedoes.

Hopping along the spectrum from Lamarr’s time to the present, it’s the iPad that continues to bring the computing environment into focus. Where mobile and wireless were considered secondary modes of use, we now understand them as primary modes. The laptop has moved from the category of portable to that of transportable. And while it will physically fit on your lap, it’s now clear that the laptop is better suited to a table or desk. It’s the iPad that fits comfortably into your lap and stands ready to use as soon as you pick it up. While the desktop computer is a wired machine, and the laptop can either be wired or wireless— the iPad is purely wireless. Purely mobile, purely wireless.

As this new device (the iPad as the definition of a general category) begins its diffusion into the wild, our focus will turn to the availability of the over-the-air Network. This is the natural habitat of the iPad; it lives in the places where there’s wireless network connectivity. In our homes we can set up a cozy nest for the iPad with lots of wireless signal. But once we step out of the door, we’re at the mercy of the fates. With iPad, as with the iPhone, we’re largely dependent on AT&T’s GSM network. And for other devices, it will be other carriers. While there’s a strong focus on ‘coverage’ by cellular network carriers by both users and the networks themselves— we haven’t given the supplementary wifi network the same scrutiny.

For wifi connectivity, we look to a patchwork of hotspots. We scan for signal, looking to see if there’s open network where we can get a connection. Maybe I can get it in that cafe up the street. I seem to remember that park around the corner had public wifi. And that hotel? The wifi there was as slow as molasses in January. Oh, and don’t even get me started about the wifi at that tech conference, everybody jumped on it— and it collapsed. Nobody even got a taste.

The iPad implies that a coherent wifi network will grow up in the places where people need it. A meshed Wifi environment looms in front of us as an opportunity. When Google sponsors free wifi on Virgin airlines flights, and AT&T sponsors free wifi at McDonald’s franchises, you see the beginnings of a huge advertising surface emerging around us.

As this mesh of wifi forms around the heavily trafficked pathways of our lives, we’ll want to take advantage of the hops spread across the spectrum— the ones that Hedy Lamarr imagined. We’ll want to hop seamlessly from wifi network to wifi network as we move from this store to that one. From this museum to that cafe. And we’ll expect the cellular network to fill in the gaps. Optimizing these hops for signal strength, cost of bandwidth and local discounts, offers and transaction capability will give the iPad, and iPhone, a home in the world.

Now, of course, we’d like that experience without commercial interruption. But there’s a ready business model that we already understand: on the channels that we pay a subscription fee, we won’t see commercials. On the channels where we don’t directly pay a fee, we’ll watch commercials– or trade data and gestures, for access. The key is the hand-off to the next local environment, the smooth hop to the next connection— meshing the networks together into a seamless experience. And where we used to see a difference between network providers and broadcasters, in a two-way broadcasting system— those differences begin to dissolve.

There’s an old New Yorker cartoon that shows a row of pizza joints jammed right next to each other on a block in Manhattan. As you look at them from left to right, you see the signs in their windows. The first one says: “Best Pizza in New York City!”; the second one blares: “Best Pizza in the USA!”; the third one proclaims: “Best Pizza in the World!”; the fourth one tops them all with: “Best Pizza in the Universe!”; and with the fifth pizza joint we see the proprietor standing out front smiling, and the sign in his window says: “Best Pizza on this Block.”

Competing in this new environment won’t mean spanning the globe with network coverage, rather it’s the microcaster with the best bundle of services, offers, and connectivity in real time, in the spot where you’re standing right now, who will win the day.

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iPad and the new Puritanism

The framing of the debate in advance of the availability of the iPad device has centered around control of the words “freedom, choice and health.” The reactionary forces claim the iPad will be detrimental to all three. Within minutes of the conclusion of Steve Jobs’s presentation, the swiftboating of the iPad was under way. Our freedoms are being curtailed; our choices limited and the health of the ecosystem is threatened. The iPad is a deviation from the one true path.

Another vector of dissatisfaction involves the paternity of the iPad. One look at its features and cognitive dissonance sets in among its detractors. Surely a tablet computer is the child of the laptop– what happened to all the ports, the keyboard; where’s the operating system? This Jobs fellow has disfigured the child, removing ports to satisfy some twisted personal vision— and, no doubt, because he hates our freedoms.

But the iPad is the child of the iPhone, not the laptop. There never was a physical keyboard, the ports are the same and so is the operating system. You can’t remove a port that was never there. The child resembles its parent in every way. Although, one must admit, it’s quite unusual for the child to be larger than the parent. Brian Dear, who has criticisms of his own, may have captured the seed of the idea in an interaction between Steve Jobs and Alan Kay:

…Steve announced the iPhone for the first time to the public. After the event, Alan recalled Steve walking up to him to show him the new iPhone in person. He asked Alan, “So, did we build something worth criticizing?” Alan recalls telling him sure, but if you could just make the screen 5″ by 8″, you would take over the world. Steve’s eyes apparently lit up.

The iPad is definitely worth criticizing. And what can you say about a product when both people who love it, and those who hate it, admit they must buy it? Its significance is big enough that simply withholding attention and comment will have little effect on the course of events. You’ll have to pick the device up and touch the glass.

In advance of holding one in my hands, there are two areas I’d like to explore where it looks like the iPad will open doors and make new connections possible.

While we attribute much of the success of the human species to our brains, we owe an equal amount to the dexterity and power of our hands. While the power of thought enables us to apply levels of abstraction to the world; it’s the fine motor control over our hands that allows us to bring these ideas into the world. Apple made a significant design decision when they chose the hand over the stylus, the scrollwheel, the trackball and the physical keyboard. Our fingertip touching the glass makes a direct connection to the virtual controls. This is both a technical and an emotional interaction point. The pleasure derived from the multi-touch interface with real-time responsiveness will quickly make it the most desirable and the most used.

The larger multi-touch interaction surface of the iPad will open the door to a whole range of personal computing gestures. It’s likely that electronic gaming will lead the way, and this is where users will try out thousands of new gestures — some will rise to the top and become defacto standards. Here the opposable thumb, the power grip and the precision grip will expand their repertoire to include the pinch, the spread, the swipe, the twist and others. And the accelerometer expands this interaction model into three dimensions.

And while Apple isn’t the only company whose worked extensively on these new interaction models, they get first mover advantage for introducing the tablet computer in 2007 and calling it a telephone. Creating a product in the lab is one thing, but putting a product on the street and getting uptake is another entirely. We’re seeing the new digital network joined to the original digital network.

Another kind of interaction that the iPad will change is the technology-mediated consultation. In these scenarios, typically the client gives the professional a bunch of personal data. That data is entered into a laptop or a desktop, numbers are crunched, reports formatted and then presented to the client in a meeting. The technology introduces large breaks into the human interaction. Melanie Rodier in her post for Wall Street & Technology asked whether the iPad has a place in the capital markets:

“I see the laptop as not a good collaborative tool,� he explains. A laptop computer acts as a barrier between the adviser and client, since it is only one person (presumably the adviser) who will handle the keyboard, hit the return key and flip the computer round to face the client.

On the other hand, with an iPad, you can reach over and touch the screen, instead of having to navigate with a button or a mouse.  “With the iPad, an adviser could navigate better, sweep pages across, look at a client’s financial plan and statements, and work more collaboratively side by side. It’s a subtle difference. The touch-screen means you can sit on the same side of the table, work as a partner,� Dannemiller adds.

This kind of change isn’t necessarily in the algorithms used to crunch the data, but rather in the human interaction— the human transaction between the parties. The bond between the consultant and client is strengthened, as is the connection between the client and her data. The tablet format changes the sheer physicality of the interaction. The affordances, or action possibilities, of the consultation are no longer dominated or broken by the technical mediation. The devices recede to allow the people to connect.

The new Puritans have sprung up to save us all from this new impure device. Somehow I’m reminded of the early reaction to Elvis Presley, or when Dylan went electric. The iPad has abandoned the folk movement, it’s sold out, it’s left the one true path of protest music. The iPad smiles and looks askance. “Well, I just think of myself as a song and dance man. You know…”

The Puritans have coalesced around the mantra of “open.” For the Web, HTML5 is the sacred book— although it is unfinished, and there are still many sects within the fold. A specification isn’t a platform, so HTML5 must extend its control through the major denominations: Webkit, Gecko, Trident, KHTML and Presto. When we say, for instance, that HTML5 supports the H.264 video codec, what we’re really saying is that a runtime plugin for that media type must ship with all orthodox HTML layout engines. On this point of scripture, the Gecko sect has reservations. Runtimes outside the Holy stack are strictly the devil’s work.

But purity is just a myth. Dylan’s electric music had elements of the folk song; and his folk songs had elements of rock and roll. At bottom the “closed” iPhone OS was built up from the open source Darwin operating system. And Darwin had its roots in Berkeley Unix. If you want to build an “open” iPhone OS, you can take the same raw materials and knock yourself out.

The real question is what does it take to break through? To create a new kind of computing experience, not in the labs, but in people’s homes, in the cafes, schools and businesses. The answer isn’t in feature sets, ports or adhering to technical religious dogma. When you pick the device up, does it make you want to dance? I know that the puritans have forbidden dance. They’ve given us stern warnings about what will happen if we dance with this new partner. But when you put your fingers on the glass, do you feel a tingling in your toes?

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Symmetric Difference: Human and Machine Intelligence

As we move into the teens, the decade of 2010, the speed of change will continue accelerate. With the advent of the Android operating system, cloud computing, advances in nanotechnologies and a resurgence in the field of artificial intelligence — all the ingredients are assembled to establish the primitives of what some call the singularity. That moment when intelligence becomes detached from humanity and operates independently and at vast scale. Of course, none of this may happen. It’s a possible future that was imagined in the 1950s and 60s. And although its characteristics were generally dystopian, it’s a future with an irresistible pull.

The hidden question in all of our work on injecting a form of intelligence into our algorithms is what can’t be virtualized? What is the symmetric difference, or the exclusive disjunction, between human and machine intelligence? Will these two sets become identical at some point, or will there always be a remainder? And if there is a remainder, what is its importance and value?

Philip K. Dick’s last interview was transcribed and published in a book called: “What If Our World Is Their Heaven.” The interview took place shortly before the premiere of the film Blade Runner, which was based on his novella “Do Androids Dream of Electric Sheep.” Dick spent a lot of time thinking, and exploring through his fiction, where the boundary lies between human and machine intelligence:

You notice an actual change in her thoughts. They begin to get rigid, brittle, and cold, and mechanical. And she turns into that android figure which is my metaphor for the dehumanized person, as you know, who is someone who is less than human—that essential quality that distinguishes a human being is essentially compassion or kindness, that—it’s not intelligence. An android—or in the film Blade Runner it’s called “replicant“—can be very intelligent, but it’s not really human. Because it’s not intelligence that makes a human being; in my opinion it’s the quality of kindness or compassion or whatever—who know, the Christians call it “agape.”

Minimizing the difference between human and machine intelligence is at first a competitive advantage for the businesses that build and sell machines. Later, discovering that difference becomes an essential imperative.

The gender of machines, and especially when we project gender on to machines, provides a lucid visualization of our fantasies and desires. The machine is a blank slate, the android is a particular kind of fantasy expressed through design, engineering and manufacturing.

There’s a moment when the line blurs, where the humanity of the replicant surpasses that of the human charged with hunting it down and terminating it. It’s just that blurriness, the absence of the remainder that seems to threaten humanity.

Of course this kind of narrative is all speculative fiction, the stuff of comic books and graphic novels. Isn’t it?

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Our Blakean Year

William Blake

The Winter Solstice brings us the day with most darkness and the least amount of light. As that moment passes, the days begin to grow longer again. There are many markers for the end of the year, but this one seems the most significant to me. Sometimes called midwinter, it’s the moment when Autumn and Winter touch and the momentum of the seasons begins to change. We think of Spring as the time of new beginnings, but Winter is when the light begins to return.

This last trip around the Sun was a rough one. While the light has been growing since November 4, 2008, we’re only starting to feel the warmth. Surviving through the tough times requires an excess of spirit— where the material world withdraws, the imagination begins to fill in the gaps.

What I learned from William Blake is, don’t give up. And don’t expect anything.

– Patti Smith

In thinking about a way to sum up the past year, Patti Smith’s song My Blakean Year kept returning to my thoughts. Smith takes heart in the story of William Blake’s perseverance and faith in the face of utter rejection during his lifetime.

While Smith has learned to play the guitar, she has a limited range. The song My Blakean Year seems to be a sort of talisman, a point of connection for so many threads of her life.

The song gives her a solid foundation on which to stand and perform. It’s the thing that makes rock and roll portable for her. She can scale her performance to a small gathering, a large stadium, or a network television audience.

Having survived her own Blakean year, the song serves as a reminder to honor the past, but engage with the present.

This last year was Blakean for so many around the world. Times are rough, and while we can see the light beginning to grow, we know there are still the tough Winter months ahead. The song serves as a reminder to keep the faith, don’t give up, and don’t expect anything.

my blakean year

In my Blakean year
I was so disposed
Toward a mission yet unclear
Advancing pole by pole
Fortune breathed into my ear
Mouthed a simple ode
One road is paved in gold
One road is just a road

In my Blakean year
Such a woeful schism
The pain of our existence
Was not as I envisioned
Boots that trudged from track to track
Worn down to the sole
One road is paved in gold
One road is just a road

Boots that tread from track to track
Worn down to the sole
One road is paved in gold
One road is just a road

In my Blakean year
Temptation but a hiss
Just a shallow spear
Robed in cowardice

Brace yourself for bitter flack
For a life sublime
A labyrinth of riches
Never shall unwind
The threads that bind the pilgrim’s sack
Are stitched into the Blakean back
So throw off your stupid cloak
Embrace all that you fear
For joy will conquer all despair
In my Blakean year

Written by Patti Smith
© 2004 Druse Music (ASCAP)

What I learned from William Blake is, don’t give up. And don’t expect anything.
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