Skip to content →

Category: network

Monetizing the Backchannel

One of the best uses for enterprise instant messaging apps is to engage in a backchannel conversation while engaged in a tedious conference call. It's an excellent stage for comedy. Talking back to the screen has a long and entertaining history.

Social media, when it's not just a curated newsfeed, is a backchannel. It's a hallway conversation that comments about what's going on. Slipping advertisements into a newsfeed is what television and radio have been doing all along. It's what newspapers do. No one has really successfully monetized the backchannel.

The various social media provide backchannel tools. When a presidential election debate is on television, the backchannel is sometimes the most amusing way to watch it. The jokes are quick, in real time, and sometimes really provide the best insights into what's going on. The regular news media generally waits until the event is over before weighing in with their official analysis. But during the show, they've got their own backchannel going.

We're not really meant to see the backchannel. It's a private joke, just between us. When an attempt is made to foreground the backchannel and monetize it through advertising or some other data sale, the backchannel creates another backchannel to comment on what just happened.

The backchannel must constantly step out of the light in order to provide the proper cover for the kind of conversations it hosts. The best hope of those trying to monetize the backchannel is to create a front channel and call it a backchannel.

Of course, the best place to learn about those kind of efforts is on the backchannel–that's where you'll hear the best jokes about them…

 

Comments closed

Networked Door Knocker

There's a television commercial making the rounds about a new type of home security. It's a new door bell that sports a video camera and ties into your home WiFi network. This allows you to answer your door from anywhere.

In the commercial, a bad guy rings the doorbell. He's surprised to find that someone answers. Confused, he stammers, “I'm giving free home painting estimates.” The homeowner, a woman, is out and about, but she's able to respond, “I'm bathing the children right now.” Foiled, the bad guy leaves.

It's a good thing bad guys don't watch television. If they did, they might learn to recognize this new networked door bell, and the kind of things people say to give the impression they're at home. Bad guys might also start listening to the background noise to check whether it's consistent with “being at home.”

“You say you're bathing the children, but it sounds like you're at a cafe. You really shouldn't keep your front door key under the flower pot. Have a nice day!”

I can see the value in a product like this. You could remotely respond to delivery services about whether it's okay to leave a package on the doorstep. Or when you're running a little late, it could be used to tell people you've agreed to meet that you'll be home in a few minutes. You could even give out Halloween candy to trick-or-treaters from a remote location.

A networked door bell has many uses, but home security isn't one of them. Especially if you give away the game in your sales pitch. Even though the Network has thoroughly woven itself into the fabric of daily life, we seem to have no idea how it works and what it's good for. The reality is, we barely understand the real impact of the telephone yet.

 

Comments closed

Was Blind, But Now, I See

Many say, this is the future. As we gaze toward the horizon, waiting patiently for the next new thing to appear, we cover our eyes. In the photograph above, some focus on Mr. Zuckerberg striding confidently and unencumbered by direct network inputs, but my eyes drift toward those whose eyes are captured by the technology.

It's a sea of true believers–alone together. What are they seeking? The moment they believe they've found it; that is the moment of true danger.

 

Amazing Grace, how sweet the sound,

That saved a wretch like me….

I once was lost but now am found,

Was blind, but now, I see.

 

Comments closed

Measure is the Measure of All Things

r-hitchcock

There’s a beautiful interview with the musician Robyn Hitchcock in the LA Review of Books. He talks about how the music business has changed and how he’s changed his own practice. But it was this sentence that really caught my attention.

People measure their lives out in fashion and in pop culture.

There’s a contingent that believes that the spirit of rock and roll has moved to the technology business and specifically the manifestation of creativity through the inter-network of connected computers. Even some in the rock music business have held that belief.

On the one hand we have the perception of geniuses moving the focus of their attention from one thing to another. The older view is that the genie moves and occupies a new home. In this view, it’s people who are attracted by the genius of a place.

Here’s a longer piece of Hitchcock’s quote from the LARB interview. When he comes to the current generation of young people, he says they will measure their lives in units of climate change. Sometimes you choose things; sometimes things choose you.

As they say, “Nostalgia’s not what it used to be.” Pop culture is now about the same age as I am. I was born in 1953, and rock ’n’ roll seems to have bubbled into being around the same time. Not many people around now actually remember when it started.

People measure their lives out in fashion and in pop culture. They have since World War II, since there’s been no enormous eruption to shatter everything. And everything has been recorded and then re-recorded or adapted to be on a new format, so sound recordings would go from being on a 33 1/3 LP to being on a cassette to being on a CD that came from the quarter-inch tape. But it keeps getting upgraded; you can listen to it on LP again now. It’s just that there’s now so much of it — people’s lives are measured out in, “Oh yeah, do you remember the Specials?” “Oh, right.” “Cyndi Lauper.” “Oh, I lost my virginity to ‘Time After Time’.” I mean, I didn’t personally, but you know, somebody probably did. Or “I had the best hangover of my life after going to see Blur.” You see people feeling about the Stone Roses the same way that I felt about the Jefferson Airplane, and you see those people also getting older. I look around at the punks now, who are a few years younger than me, and they’re all coming up 60. There was a time when punks made me feel old, because I was such a determined Class of ’67 guy and I couldn’t really embrace ’77 fully.

It’s the currency. My parents’ generation had the war, my generation just had drugs, the next generation had irony, and the ones after that have got climate change. [laughs]

What does it mean to measure out your life in units of climate change? Before the apocalyptic moment, we get a call for absolute discipline in an effort to extend the runway, to defer the moment when the world as we know it, ends. But if you look at the way past generations have measured themselves, there was always a sense of freedom, adventure and possibility.

burning-man-fashion

At first, the measure of climate change presents itself as the end of freedom. Now we have to buckle down and impose the hard austerity that will save this world of ours. Any creativity is backwards looking. But the younger generation tends to gravitate toward the post-apocalyptic moment. After things have fallen apart, a different kind of freedom and possibility emerges. A new generation gap appears, and youth forges a new measuring stick.

On the other hand, for T.S. Eliot, it was coffee spoons.

For I have known them all already, known them all:
Have known the evenings, mornings, afternoons,
I have measured out my life with coffee spoons;
I know the voices dying with a dying fall
Beneath the music from a farther room.
So how should I presume?

Comments closed