« »

Shop Windows And Tablets: Through The Looking Glass

In looking for lost house keys under the light of the street lamp, we put aside the fact that we lost them in the ditch at the other side of the road. It’s odd how we can move so swiftly in a particular direction without really knowing where we’re going. An incredible amount of ingenuity, resources and coordination has been applied to building tablet computers. There’s an unstated assumption that the post-pc era is defined by an evolution of the computer to a new human-computer interface model with a new form factor. And at a technical level, there’s some truth there; however at the level of the market for devices, there’s not enough truth.

To make sense of all this, let’s go back to a 1996 interview by Gary Wolf with Steve Jobs. Jobs was at NeXt and was gazing ahead at the future:

Wolf: What other opportunities are out there?

Jobs: Who do you think will be the main beneficiary of the Web? Who wins the most?

Wolf: People who have something -

Jobs: To sell!

Wolf: To share.

Jobs: To sell!

Wolf: You mean publishing?

Jobs: It’s more than publishing. It’s commerce. People are going to stop going to a lot of stores. And they’re going to buy stuff over the Web!

e-Commerce’s path to the Network was from the paper catalog to the electronic catalog. The Sears Catalog was one of the early prototypes for distance retailing. But what was the paper catalog? Why was it successful? The catalog was an evolution of the shop window in the arcade. And it was the shop window that enabled the romantic imagination of the consumer. Heather Marcelle Crickenberger talks about Walter Benjamin’s idea of the flâneur:

“Flâneur” is a word understood intuitively by the French to mean “stroller, idler, walker.” He has been portrayed in the past as a well-dressed man, strolling leisurely through the Parisian arcades of the nineteenth century–a shopper with no intention to buy, an intellectual parasite of the arcade. Traditionally the traits that mark the flâneur are wealth, education, and idleness. He strolls to pass the time that his wealth affords him, treating the people who pass and the objects he sees as texts for his own pleasure. An anonymous face in the multitude, the flâneur is free to probe his surroundings for clues and hints that may go unnoticed by the others.

Today we call it window shopping. It’s an exercise of the imagination in the role of the consumer. What might I look like in that outfit, listening to that music, with those kitchen appliances? A large plate of glass opened a window on to the possibilities contained within the shop. The flâneur could stroll the arcade moving from this window to that, searching for something that might catch his fancy.

Timothy Morton discusses this performance of the consumer imagination in his essay on “The Beautiful Soul.”

These performative styles are outlined by myself (Morton) and Colin Campbell. One style stands out, and that is a kind of meta-style that Campbell calls bohemianism and I call Romantic consumerism. This kind of consumerism is at one remove from regular consumerism. It is “consumerism-ism” as it were, that has realized that the true object of desire is desire as such. In brief, Romantic consumerism is window- shopping, which is hugely enabled by plate glass, or as we now do, browsing on the internet, not consuming anything but wondering what we would be like if we did. Now in the Romantic period this kind of reflexive consumerism was limited to a few avant-garde types: the Romantics themselves. To this extent Wordsworth and De Quincey are only superficially different. Wordsworth figured out that he could stroll forever in the mountains; De Quincey figured out that you didn’t need mountains, if you could consume a drug that gave you the feeling of strolling in the mountains (sublime contemplative calm, and so on). Nowadays we are all De Quinceys, all flaneurs in the shopping mall of life. This performative role, this attitude, is all the more pervasive, leading me to believe that we haven’t really exited from the Romantic period—another sense in which “prehistory” isn’t quite right for what I’m describing, but extremely right in another sense, namely that we’re still caught in an attitude that we don’t fully understand or become aware of.

When we talk about what’s assumed to be a tablet computer, we’re actually talking about a plate of glass, a shop window. In a discussion with Nick Bilton of the New York Times about why all these tablets look similar, Ryan Block hit on the key, although he may not have realized it:

“We are talking about a screen, where the screen is the entire experience and it can only really look and act one way, and that is to look similar to the iPad,” Mr. Block explained in a phone interview Thursday. “At the end of the day, they are all going to look similar, because a tablet is just a piece of glass.”

The innovations of the post-pc era aren’t to the computing device, they’re to the shop window. The ability to transact as part of the performance and the transformation of the goods from material to digital such that they can be played within the same window are the key additions to the “piece of glass.”

If you view the recent crop of tablet computers through this lens, you’ll see what separates the Apple and Amazon products from the rest. We pass the empty shop window of the deserted store as we move on down the block to see what we might find next. Of course, it’s simple to see how a technologist might confuse a shop window with a flat computing device.

Comments

  1. Nonprofit Technology and Marketing | Benjamin Phillips | October 3rd, 2011 | 1:55 pm

    [...] Shop Windows And Tablets: Through The Looking Glass [...]