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Inconvenience Doesn’t Scale

Ian Roger’s of Yahoo is mad as hell and he’s not going to take it any more. He’s not going to spend any more of Yahoo’s money on Music Industry control of the user’s experience of digitial music. Roger’s piece was well timed, first Prince, Radiohead and Nine Inch Nails, then Oasis and Jamiroquai. The RIAA has won a lawsuit, but they’ve lost the war. This is a general truth of interaction design: inconvenience doesn’t scale. Only a small percentage of users will tolerate a high level of inconvenience and friction. The music industry has never been creative, they’ve fed on the creativity of others. Because they can’t innovate, they call their lawyers.икони

Published in innovation music value zettel