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Unsingularity: The Missing Piece

missing-piece

Something must be missing. That’s the only possible explanation. Otherwise we humans would naturally live for ever and approach a much higher level of consciousness. It’s as plain as the nose on your face. And while each of us is different, the thing each of us is missing is always imagined as a single common ingredient. It’s a special commodity that once discovered can be sold or given to the entire human race in a transformational act that will fundamentally change the course of human history.

fountain_of_youth

It might be water from a particular fountain or some kind of plant seed from deep in the darkest jungle. The first step is eternal life. Then with time and mortality taken out of the picture we can get down to the business of some kind of perfection. That moment will mark the beginning of the end of our quest.

In the age of networked cloud-based technical solutions, we see this missing piece as coming from computation. Wireless mobile computing puts vast amounts of information at our command or at least within reach. But this is an augmentation, not a filling in of a lack. In the religion of the singularity, it’s the body itself that functions as the flaw. Once the immaterial intelligence (our infinite internal space) is uploaded into an eternally existing industrial cloud computing complex, the fun gets started. The parts that wear out can now be replaced, and replaced with newer and better parts ad infinitum.

Between now and eternal life, there will no doubt be some interim steps. For instance before the body can be confidently discarded and replaced with electronic machinery, it’s likely that we’ll keep our bodies and use ever more sophisticated robots on the side. Even now the replacement of all types of workers with robotic processes is accelerating. We can easily imagine all types of work will soon be replaced with advanced robotics plus big data computation.

Imagine. At birth we’ll be given our first robot. The robot will be assigned to do whatever labor we might have had to do in the past. Credits will be deposited in our account as compensation for the robot’s labor. Everyone will receive a base model robot. Those with more means will be able to augment their robots to do more advanced and highly compensated tasks. And of course, this being the land of the free and the home of the brave, any robot has the potential to be augmented in such a way that it could do the job of President of the United States for somebody. In the eyes of God and law, all robots are created equal. The key political moment was when it was decided that every single person was to be given a robot as a basic right. Initially there was an objection based on the cost. But once robots were building robots from materials obtained and processed by robots, the cost of robots began to approach zero. There were plenty of robots to go around.

And then a day arrives, and we leave our robots behind. Our bodies stop functioning optimally and we agree that it’s time to upload ourselves into that big computer in the sky. At first people held out as long as possible, waiting until they were quite elderly before uploading. More recently, as soon as the bloom of youth is off, an upload may be considered. Our robots can then be reconditioned and assigned to the new people being born into the world. Recycling is so important.

Some people will resist this final exit from the material plane. They’ll spread nasty rumors that the reason robots have been able to replace every possible human job is that they’re actually powered by uploaded souls. The uploaded souls that we think were talking to are really just simulations based on a person’s historical tendencies as encoded in a big database. An actual soul is required to make a robot fully operational for any human capacity, whereas people living in the material world are easily fooled by a simulation of a human. Once the Turing Test was routinely cracked, it wasn’t hard to create satisfactory simulations for each of us. Even the simulations can’t tell simulations from the real thing.

hal-reads-lips

The fantasy of immortality has found various forms over the years. The singularity is just the most recent concoction. But the replacement of labor by robots / machines is a definite reality. One can think of each of the major appliances in an American home as the equivalent of a servant. Labor continues to be displaced by machines, which is a good thing until a majority of people can’t afford to buy a machine of their own.

Mathematical Reason, Poets and the Purloined Letter

The_Purloined_Letter

In the end, we’d like it all to add up. The simplest way for things to add up is through counting. If we’ve got a pile of candy, or money, counting to a higher number is considered a better result. In golf, fewer strokes makes a lower score and thus determines the winner. Another way we add things up is to make a whole. Two arms, two legs, a nose, a mouth, et cetera and at some point we have a body. This kind of mathematics is the basis of the crime drama.

Sherlock Holmes adds things up to create an image of a crime and a criminal. A dog that didn’t bark, a bit of cigarette ash, a kind of writing paper and ink and a print of an uneven heel in the mud flash into a kind of picture of the prime suspect. One of the pleasures of the Holmes stories is following along a chain of deductive reasoning that only seems reasonable in hindsight. Television channels are stuffed with one-hour dramas using Conan Doyle’s template. As we read, or more likely watch, there’s the feeling of a conjuring trick— the creation something out of nothing. Even though, as Holmes likes to say: “You know my methods…” Implied is a sort of mathematical reasoning that operates like a logical sorting machine. Anyone making proper use of the machine would come to the same result, like counting apples in a basket.

The other night I was reading a story featuring a precursor to Holmes. Here the amateur detective is C. Auguste Dupin. The story, written in 1844 by Edgar Allen Poe, is called “The Purloined Letter“. The Prefect of Police has come to Dupin to discuss the case of a letter stolen by a Minister and hidden somewhere in his house.

Dupin’s exploration of the case with the story’s narrator, his version of Watson, begins with an assessment of mathematics, poets and fools:

This functionary, however, has been thoroughly mystified; and the remote source of his defeat lies in the supposition that the Minister is a fool, because he has acquired renown as a poet. All fools are poets; this the Prefect feels; and he is merely guilty of a non distributio medii in thence inferring that all poets are fools.”

“But is this really the poet?” I asked. “There are two brothers, I know; and both have attained reputation in letters. The Minister I believe has written learnedly on the Differential Calculus. He is a mathematician, and no poet.”

“You are mistaken; I know him well; he is both. As poet and mathematician, he would reason well; as mere mathematician, he could not have reasoned at all, and thus would have been at the mercy of the Prefect.”

“You surprise me,” I said, “by these opinions, which have been contradicted by the voice of the world. You do not mean to set at naught the well-digested idea of centuries. The mathematical reason has long been regarded as the reason par excellence.”

Then as now, the “mathematical reason” is regarded as reason par excellence. The Prefect of Police has brought in microscopes and measuring sticks to search every speck of the Minister’s house. He’s been very methodical, no stone has been left unturned. We would expect Dupin to defend mathematical reason as the ne plus ultra, the method that trumps all other methods. The mechanical method that produces a correct result regardless whether humans believe it or not. Instead he launches in to a discourse on the limits of mathematical reason:

“I dispute the availability, and thus the value, of that reason which is cultivated in any especial form other than the abstractly logical. I dispute, in particular, the reason educed by mathematical study. The mathematics are the science of form and quantity; mathematical reasoning is merely logic applied to observation upon form and quantity. The great error lies in supposing that even the truths of what is called pure algebra, are abstract or general truths. And this error is so egregious that I am confounded at the universality with which it has been received. Mathematical axioms are not axioms of general truth. What is true of relation –of form and quantity –is often grossly false in regard to morals, for example. In this latter science it is very usually untrue that the aggregated parts are equal to the whole. In chemistry also the axiom falls. In the consideration of motive it falls; for two motives, each of a given value, have not, necessarily, a value when united, equal to the sum of their values apart. There are numerous other mathematical truths which are only truths within the limits of relation. But the mathematician argues, from his finite truths, through habit, as if they were of an absolutely general applicability –as the world indeed imagines them to be. Bryant, in his very learned ‘Mythology,’ mentions an analogous source of error, when he says that ‘although the Pagan fables are not believed, yet we forget ourselves continually, and make inferences from them as existing realities.’ With the algebraists, however, who are Pagans themselves, the ‘Pagan fables’ are believed, and the inferences are made, not so much through lapse of memory, as through an unaccountable addling of the brains. In short, I never yet encountered the mere mathematician who could be trusted out of equal roots, or one who did not clandestinely hold it as a point of his faith that x squared + px was absolutely and unconditionally equal to q. Say to one of these gentlemen, by way of experiment, if you please, that you believe occasions may occur where x squared + px is not altogether equal to q, and, having made him understand what you mean, get out of his reach as speedily as convenient, for, beyond doubt, he will endeavor to knock you down.”

In the era of “Big Data” the computational power at our disposal is enormous. Big Blue can play chess or the game show Jeopardy. Google Now has a pretty good chance of predicting what you’ll do next and the data set that might prove useful in doing it. Even the NSA and the CIA, continuing the efforts started with ‘Total Information Awareness’, have started collecting and saving every electronic digital trace that is collectable. “Big Data” gives us the sense that we’re seeing high resolution, at zillions of pixels per inch. We could even say that we’re seeing at a resolution that far outstrips the organic capacity of the human eye. It’s in the mind’s eye that this new kind of picture comes into focus.

Just as with the Prefect of Police, there’s an illusion of high-resolution clarity that comes with Big Data. We think we’re seeing everything there is to be seen. And further, that with sufficient amounts of data, all answers will clearly present themselves. I wonder what will happen when we have all the data there is to have and we still can’t find the purloined letter.

Privacy, Difference and Redemption: Somewhere on the Network

We usually think about privacy as the ability to restrict the circulation of personal information. Non-public information stays non-public. In the era of the Network, the personal exhaust we leave as traces on various systems, even if it’s meant to be anonymous, identifies us publicly. Given enough pieces of the puzzle, the full picture of a person can be put together.

Our identity and the identifiers are linked as indexical signs. The foot leaves a footprint in the sand. The last few footprints point to where the next few footsteps will land. Collect enough footprints and the future can be predicted with a high degree of certainty. Implied in this formula is something about both the character and durability of the link between the signifier and the signified.

This idea implies a particular relationship between the acts and the actor—the actor is nothing more than his acts in a positive and un-ironic sense. Past is prolog. And this is where we turn to the question of redemption. The first few lines of T.S. Eliot’s “Burnt Norton” tell us something about the meaning of time present and time past.

Burnt Norton
By T.S. Eliot

I
Time present and time past
Are both perhaps present in time future
And time future contained in time past.
If all time is eternally present
All time is unredeemable.
What might have been is an abstraction
Remaining a perpetual possibility
Only in a world of speculation.
What might have been and what has been
Point to one end, which is always present.
read more…

“If time future is contained in time past, all time is eternally present, and therefore unredeemable.” As we try to come to terms with the Network, this becomes the crux of the privacy issue. One half of privacy is the ability to keep a set of facts about one’s self hidden. The other side of privacy is the ability to selectively reveal oneself, and that also means to not be, to not choose, to not do what one’s past has predicted. Not as “abstract speculation,” but as a non-linear act in the real world. In any given moment, the character of the facts could change through the exercise of free will.

The predictive and persuasive power of the big data platforms depends on the idea that the system generates the current and future actions of the individual based on recordings of previous actions. All time becomes unredeemable. The bad restaurant will always be a bad restaurant. The drunkard will aways be a drunkard. The successful businessman will always be a successful businessman. The sinner will always be a sinner. The cogs in the machine will always be cogs in a machine.

The moment of redemption, of radical change, is unpredictable, yet perfectly possible for each and every one of us at any time. For no reason. Somewhere.

Year-End Processing: The Network as Growth Medium

A few year-end thoughts about the Network have been rattling around my skull. This is probably a continuation of the exploration of the ‘finite shapes of growth.’ The real-time social messaging space seems to have reached a saturation point, and therefore the upper end of the sigmoidal growth curve. The big single-index real-time systems have exerted their dominance and are largely engaged in enabling features that increase the density of connections within the territory they’ve already marked out. The second-tier systems will struggle and many will fall to the wayside. A few will stand waiting in the wings for the possible moment when a first-tier player stumbles.

After walking around the block several times, pulling on all the doors, trying to find a way into this exploration, I ended up with the word: “medium.” Medium, as in the physical channel through which messages are passed; and medium as in a culture medium used to grow micro-organisms or cells. Medium can also be understood as the time/space aspect of an object, its identity/variability. When we consider ‘big data’ on the Network, we seem to be talking about creating and maintaining a medium where higher-level statistical objects can be grown. These meta-patterns are made visible through feats of data collection and statistical computation. It’s analogous to cataloging weather events and other data to model climate change. “Climate” as a dynamic entity only becomes visible through the deployment of a large network of sensors hooked up to computers updating a model in real time. Weather is visible as the raindrops that keep falling on your head, climate is visible only through a complex computational sensing system to which only a few people have access.

The business model of harvesting these higher-level patterns has generally involved slicing up the data into the groups of people who create these patterns. Lists of these target audiences are rented to commercial interests, and recently so is the messaging apparatus and the communications medium. A well-targeted message should show increased effectiveness in confirmed delivery and lead to net positive transactions. If you think about it, all of these new real-time social media companies are in the television business. Television is transformed into a container that holds a message stream of condensed multiple media types on the Network. This medium is designed to grow various audiences (meta-patterns) to harvest and take to market. Once a certain scale is achieved this set up becomes a cash machine. The energy to grow the crop is largely supplied by the participants using the system. The users of the system gain access to a simple real-time content management system along with a flat view of a subscription stream. The valuable patterns are reserved for exploitation by the owners of the system.

When you look at the imposition of the real-time social media model on to the corporate enterprise, you’ll see the same model. The valuable patterns are reserved for management. The corporate enterprise will spend a lot of money attempting to absorb this new model of television in the coming year. It will allow each corporation to become its own media company. It should be noted that a person is not ‘social’ when using corporate social media behind a firewall. An employee is a human resource to be profitably deployed, not a person. The idea isn’t to empower people, it’s to provide data to management. The pattern data belongs to the central management structure and it will be used to create and refine the workings of a well-oiled machine–of which the employee will be a replaceable part. The entire benefit accrues to the survival, growth and sustainability of the corporation, not to the individual person. Can you imagine a social media revolution within a corporation that drives the current C-level executives from power? The power structure within the corporate enterprise will use the system to maintain and refine their power, all the while, selling the use of the system as a democratization. For instance, it’s unlikely that unions would be allowed to use a real-time corporate social media system to organize workers and collect violations of work rules.

If the single central-index model has reached a saturation point, does that mean the Network has reached maturity and an end to its growth phase? The Network can accommodate other models and I expect we’ll see some rapid experimentation over the next few years. The key to these new models will involve pushing valuable meta-data patterns to the endpoints of the Network. Simple examples include mobile applications that function as commuter traffic data collectives. Members contribute reports of their own traffic data to a pool and in exchange they received a general picture of traffic conditions. This is similar to the dynamic of reporting weather data and receiving compiled climate reports in return. The key difference is that when data is contributed, access to meta-data patterns is guaranteed.

Clay Shirky uncovered a vast resource when he wrote about cognitive surplus. We can easily ask what might be accomplished should all those hours of passive television viewing be turned into two-way networked interactions. In a sense, this is the rediscovery of the Network as a commons. Not as a common natural resource for each to exploit, but as a common resource built by all the participants. Another untapped resource was uncovered by John Thackara in his book “In the Bubble: Designing in a Complex World.” In our consumer society it’s a point of honor to keep up with the Jones’s. We each buy our own industrially-produced copy of the latest prescribed set of consumer objects. We accumulate and store them as quickly as we can. But as Thackara notes, we purchase and store, accumulating social capital. We are known as the kind of person who can, and did, buy that particular thing. We rarely use what we buy, its use-value remains untapped—it sits passively in the garage or the hall closet. eBay and Craigslist have emerged as the markets where this passive value is converted back into capital. Here’s Thackara on the eco-economics of the power tool:

Power tools are another example. The average consumer power tool is used for ten minutes in its entire life—but it takes hundreds of times its own weight to manufacture such an object. Why own one, if I can get ahold of one when I need it? A ‘product-service system’ provides me with access to the products, tools, opportunities, and capabilities I need to get the job done—namely, power tools for to use, but not own.

Service design is about arranging things so that people who need things done are connected to other people and equipment that get things done—on an as- and when-needed basis. The technical term, which comes from the logistics industry, is “dynamic resource allocation in real time.” Agricultural cooperatives that purchase tractors and sell their use-time to associates are well-known examples, but once one starts looking, examples spring up everywhere: a home delivery service for detergents in Italy, a mobile laboratory for industrial users of lubricants in Germany, dozens of car-sharing schemes, an organic vegetable subscription system in Holland. Industrial ecologists Francois Jegou and Ezio Manzini found enough examples to fill a book, ‘Sustainable Everyday: A Catalogue of Promising Solutions’, which is filled with novel daily life services that they discovered around the world. These are ‘planning activities whose objective is a system,’ Manzini told me. Hundreds of services suitable for a resource-limited, complex, and fluid world are being developed by grassroots innovators: those that enable people to take care of other people, work, study, move around, find food, eat, and share equipment.

Local systems that enable dynamic resource allocation in real time of local resources, which includes both data patterns and physical resources, would allow a kind of optimization of value by ordinary people that has previously been reserved for the corporation. Some nascent examples of this include, Phil Windley’s Kynetx network scripting platform. Windley talks about a Kynetx script that runs on his browser while looking at the Amazon site. The script instantly tells him whether the book he’s looking at is available in his local library. One can easily imagine a similar scenario involving power tools or other kinds of durable resources. Mobile computing expands the purview of this kind of scripting from web pages on the Network to objects in the real world. This is sometimes called the internet of things. It’s not the point of connection, but rather the advent of scriptability that makes these things creatures of the Network.

Another example is Jon Udell’s Elm City Project — a project to create networked data hubs and librarians of announcements of local community events. Solving the problem of translating and integrating the various methods in which calendar data is recorded is transformed into the production of a meta-data object that provides a wide view of the public events occurring in a locality. We don’t yet know the effect increased visibility of public events will have on a citizenry, but providing a higher-level view of the event life of a community feels like an entirely democratic endeavor. In times of peace and prosperity, an effort like this is non-controversial. In times of political strife, it attains the status of a public square and its commitment to openness will be tested.

While the shared resource of a power tool seems like a simple thing, it implies some very complex social group dynamics. It’s only with the rise of the sociality of the Network along with the politics of the 99% that we may have the ground for learning how to share a larger set of resources with more diverse groups. David Graeber, in his book, “Debt“, describes what he calls baseline communism. By this he means the understanding that unless people consider themselves to be enemies, if the need is considered great enough, or the cost considered reasonable enough, the principle of ‘from each according to their abilities, to each according to their needs” will be assumed to apply. Here’s Graeber:

Baseline communism might be considered the raw material of sociality, a recognition of our ultimate interdependence that is the ultimate substance of social peace. Still, in most circumstances, that minimal baseline is not enough. One always behaves in a spirit of solidarity more with some people than with others, and certain institutions are specifically based on principles of solidarity and mutual aid. First among these are those we love, with mothers being the paradigm of selfless love. Others include close relatives, wives and husbands, lovers, one’s closest friends. These are the people with whom we share everything, or at least to whom we know we can turn in need, which is the definition of a true friend everywhere. Such friendships may be formalized by a ritual as “bond-friends” or “blood brothers” who cannot refuse each other anything. As a result, any community could be seen as criss-crossed with relations of “individualistic communism,” one-to-one relations that operate, to varying intensities and degrees, on the basis of “from each according to their ability, to each according to their needs.”

This same logic can be, and is, extended within groups: not only cooperative work groups, but almost any in-group will define itself by creating its own sort of baseline communism. There will be certain things shared or made freely available within the group, others that anyone will be expected to provide for other members on request, that one would never share with or provide to outsiders: help in repairing one’s nets in an association of fisherman, stationery supplies in an office, certain sorts of information among commodity traders, and so forth. Also, certain categories of people we can always call on in certain situations, such as harvesting or moving house. Once could go on from here to various forms of sharing, pooling, who gets to call on whom for help with certain tasks: moving, or harvesting, or even, if one is in trouble, providing an interest-free loan. Finally, there are the different sorts of “commons,” the collective administration of common resource.

The sociology of everyday communism is a potentially enormous field, but one which, owing to our peculiar ideological blinkers, we have been unable to write about because we have been largely unable to see it.

While networked computational tools can assist us in expanding the scope and breadth of the sharing we do with groups and individuals, it’s our ability to navigate the new social customs and ceremonies of the Network that will determine how far all this spreads. It’s a counter-cultural idea, instead of placing the highest value on independence and individuality, it takes us down the path of interdependence and coexistence. And this brings us back to this idea of a growth medium. As the old year ends, and the new one begins, I’m imagining an as yet unpublished Whole Earth Catalog filled with tools and perspectives on how we might grow this new crop in the fields of the Network. It’s a thing that “is” what it describes.

If Winter comes, can Spring be far behind?
- Percy Bysshe Shelley

Putting Ears on the Television

There’s some slang in the CB radio world, when you want to know if someone is listening, you ask if they have their ears on. As in, “How ’bout ya JB, got ya ears on?” For some reason this is the phrase that popped into my head when thinking about the possibility of an Apple-designed television set. In earlier thoughts about the future of television, my focus settled on HDMI inputs and clumsy switching between these inputs. In essence, the HDMI input becomes the inheritor of the idea of the channel.

When you look at the inputs and outputs of the big screen, the game is to dominate the primary input. Your cable or satellite programming provider doesn’t want you to ever switch to another HDMI input. If you can be that dominant, your external boxes can commandeer the control experience from the television itself. Anyone who’s hooked up a television to a cable systems has had the experience of being presented with two mutually exclusive proprietary control systems. This is the reason you can have 3 or 4 remote controls sitting on your coffee table. Each HDMI input has a separate control system and listens for control events with a separate set of ears.

Customer satisfaction surveys are a great friend to Apple. This is because customer satisfaction is usually just an accommodation to work-arounds. We’ve grown used to the way the television “works.” The work-around is the way it works, and after a while we don’t even notice the strangeness of it. And when we get that call, interrupting our dinner, asking us whether we’re happy with our television set up, we say, “sure, it’s great.” Of course, the reality is it’s a horrible mess we’ve aclimated ourselves to.

So let’s get back to that CB radio reference. Do you have your ears on? The problem with television sets is they don’t have their ears on. Or rather they’ve been trained to only listen to a single voice at a time. As a user of iOS devices, I’d like to be able to send programming to the big screen at any time via AirPlay. As things stand I can only do that when AppleTV2 is the designated input. An Apple-designed television would always be listening for AirPlay events.

As YouTube gets ready to launch a bunch of channels, I can’t help but think that “the channel” has reached the limit of its usefulness. When I ask Siri whether it’s going to snow today, I don’t need to switch the input to the Weather Channel to get an answer. When I ask my iTV whether there’s a Val Lewton movie on, I don’t want to have to know what channel it’s on. I want Siri to take care of searching my subscriptions and report back on what my options are. The effect of this would be to return control of the television to the television itself.

As things stand, Siri would have a limited domain of television programming services to search through. Although this isn’t too different from the current situation with the iPhone 4s. Eventually all television services will migrate toward television over IP. It’s happened in all other mass media, television will be no different. Even your DVR will just save pointers to stream locations in the cloud.

In an interview, Steve Jobs once said that these waves of technological innovation are slow and unfold over many years. The trick is to pick the right wave and position yourself to benefit from the natural current. We can easily say that today, Siri isn’t good enough (in the sense of an innovator’s dilemma). But it’s perfectly positioned to grow and benefit from a huge wave of cloud-based data/identity services. It’ll work the same way with iTV.

The Time of Pattern Recognition

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When is it that the pattern is recognized? Was it at that first moment, the moment when the first element emerged from future possibility into present possibility? How might I recognize this element all on its own—without the links that make it part of the larger pattern?

Perhaps it’s the pattern that must first make its impression, such that the newly appearing element has a sensible place to stand. Having the pattern in mind, I wait for the last element to find its place and complete the pattern in its wholeness.

But having seen a pattern only once, I can’t yet say that it’s a pattern. It’s only having seen the pattern at least a second time, that I can look back in retrospect and say, this first instance was the earliest example of the pattern. That’s where it all started.

If we’re looking for the moment the pattern—as pattern, emerges, it’s never with its first appearance, but at a minimum with its second. A third appearance might supply some needed confirmation, a signal that it’s really a pattern and not merely a set of twins.

The time of pattern recognition seems to be backward looking, out toward the horizon of memory. These floating historical elements are gathered up and crystalized into a pattern, a new object for the present moment. And, of course, the pattern itself may become a part of another pattern, and so on.

Once we have the pattern in hand, can we project a future time of patterns? Could a single new event trigger the recognition of a pattern? To create certainty, the event would have to travel with an attached message that said, “save me, I’m always part of this pattern you’re interested in. I have a purpose (telos) that may not be apparent by just looking at me, but this message you’re reading vouches for my higher purpose. I am a part of a significant pattern. Recognize me.” What do we do to the thing when we pre-pattern its existence? In some ways, isn’t this the only way we can possibly recognize anything? A thing that wasn’t part of a pre-existing pattern might simply appear as noise to us.

Rather than demanding certainty, we might assign probabilities. A newly arrived element might have a calculated probability that it belongs to a certain pattern. We might provisionally treat it as though it does, until sufficient evidence accumulates. When the confirming evidence presents itself, we bring out the rubber stamp and certify that it’s a member of some particular pattern. Or perhaps we determine that it’s actually a member of a different pattern, or no recognizable pattern, and so we treat it accordingly.

As we think of the time of the pattern, we also might consider the time of the element. Is the element, once lodged firmly into a pattern, permanently defined by the pattern? Does the pattern exhaust all of the possibility of the element? Could the element change in such a way that it was no longer part of a particular pattern that had claimed it? Is a pattern a fixed constellation, or are the elements brimming with energy and possibility? Could they, at any moment, break off and find another pattern of which to be a part? Could the pattern itself suddenly change its requirements, excluding some heretofore members in good standing, and including others formerly considered outsiders?

We’ve been thinking of patterns as something a human recognizes in the stream of events surrounding it. What happens when the work of recognition is displaced to a machine built to recognize patterns and then take certain actions upon their identification? I might dream up a list of patterns and stuff them in the top of the machine, and then tell the machine very specifically what I’d like to have happen each time a pattern is recognized. The machine automatically churns through large quantities of material and digs up elements that fit into one of the specified patterns.

Imagine that we tell the machine to simply observe the flow of events around us and to detect emergent patterns. In this example, the machine isn’t working with patterns we consciously select, but instead with patterns we actually enact. Certainly this would provide us with a more real set of patterns, and it would save us the trouble of dreaming up patterns and feeding them into the machine. The patterns and their recognition would be entirely automated. This would allow anyone owning such a machine to simply turn it on and let the benefits of automatic pattern recognition accumulate over time.

One can image additional modules for the machine. There may be patterns I enact that I have no awareness of. Some of these patterns may be having a negative effect on my overall well being. A special sub-system that identified these patterns and integrated them back into my conscious awareness might be called psychiatric plugin. Or perhaps, I’m enacting a pattern that could be used to identify me as a target for certain kinds of advertising offers. The cost of the machine could be subsidized by auctioning these pattern matches to the highest bidder. There might be a module that pays me when I enact a certain set of patterns. Of course, the machine couldn’t reveal the substance of the patterns to me as this might encourage me to pretend to enact rather than really enact. We might call this a Skinner-box module.

If there’s an economics to information flow, it’s based on the production and consumption of patterns of bits. It might not even matter what the pattern consists of, if the cost of the transaction wrapper is sufficiently small, any pattern can serve as an economic vehicle. And once this has occurred, the value of the pattern is separated from its economy. All patterns, regardless of value, can have an economy in this model.

Philip Roth, writing some time ago about the state of literature behind the Iron Curtain, noted that when nothing is allowed, everything becomes important. And conversely, when everything is allowed, nothing is important. Having established that you can buy or sell anything, we find ourselves standing around without a measuring stick, asking whether it’s any good or not.

Searching for The Atom of Meaning

If we begin by looking for the atom of meaning, we tend toward looking at the word. After all, when there’s something we don’t understand, we isolate the word causing the problem and look it up in the dictionary. If we look a little further, we see the dictionary is filled with a sampling of phrases that expand on and provide context for the word. The meaning is located in the phrases, not in the isolated word. We might look at the dictionary as a book filled with phrases that can be located using words. The atom of meaning turns out to be a molecule.

When we put a single word into a search engine, it can only reply with the context that most people bring to that word. Alternately, if we supply a phrase to the search engine, we’ve given the machine much more to work with. We’ve supplied facets to the search keyword. In 2001, the average number of keywords in a search query was 2.5. Recently, the number has approached 4 words per query. The phrase provides a better return than the word.

As amazing as search engine results can sometimes be, the major search engines seemed to have achieved a level of parity based on implementation of the citation algorithm on a large corpus of data. In a blind taste test of search engines, all branding removed, the top few pages of results tend to look pretty similar. But when you add brand back on to the carbonated and flavored sugar water, people display very strong preferences. While we may think search results can be infinitely improved within the current methodology, it seems we may have come up against a limit. At this point, it’s the brand that convinces us there’s an unlimited frontier ahead of us–even when there’s not. And one can hardly call improved methods for filtering out spam a frontier.

If, like Google, you’ve set a goal of providing answers before the user even asks a question, you can’t get there using legacy methods. Here, we’re presented with a fork in the road. In one direction lies the Semantic web, with its “ontologies” that claim to provide canonical meanings for these words and phrases. Of course, in order to be universal, semantics and “ontologies” must be available to everyone. They haven’t been constructed to provide a competitive advantage in the marketplace. In the other direction we find the real-time stream and online identity systems of social media. Google seems to have placed a bet on the second approach. Fresh ingredients are required to whip up this new dish: at least one additional domain of data, preferably a real-time stream; and an online identity system to tie them together. Correlation of correlation data from multiple pools threaded through a Network identity—that gives you an approach that starts to transform an answer appropriate for someone like you, to an answer appropriate only for you.

When speaking about additional data domains, we should make it clear there are two kinds: the private and the public. In searching for a new corpus of data, Google could simply read your G-mail and the content of your Google docs, correlate them through your identity and then use that information to improve your search results. In fact, when you loaded the search query page, it could be pre-populated with information related to your recent correspondence and work product. They could even make the claim that since it’s only a robot reading the private domain data, this technique should be allowed. After all, The robot is programmed to not to tell the humans what it knows.

Using private data invites a kind of complexity that resides outside the realm of algorithms. The correlation algorithm detects no difference between private and public data, but people are very sensitive to the distinction. As Google has learned, flipping a bit to turn private data into public data has real consequences in the lives of the people who (systems that) generated the data. Thus we see the launch of Google+, the public real-time social stream that Google needs to to move their search product to the next level.

You could look at Google+ as a stand-alone competitor to Facebook and Twitter in the social media space, but that would be looking at things backwards. Google is looking to enhance and protect their primary revenue stream. To do that they need another public data pool to coordinate with their search index. Google’s general product set is starting to focus on this kind of cross data pool correlation. The closure of Google Labs is an additional signal of the narrowing of product efforts to support the primary revenue-producing line of business.

You might ask why Google couldn’t simply partner with another company to get access to an additional pool of data? Google sells targeted advertising space within a search results stream. Basically, that puts them in the same business as Facebook and Twitter. But in addition, Google doesn’t partner well with other firms. On the one hand, they’re too big and on the other, they prefer to do things their way. They’ve created Google versions of all the hardware and software they might need to use. Google has its own mail, document processing, browser, maps, operating systems, laptops, tablets and handsets.

Using this frame to analyze the competitive field you can see how Google has brazenly attacked their competitors at the top of the technology world. By moving in on the primary revenue streams of Apple and Microsoft, they indicated that they’ve built a barrier to entry with search that cannot be breached. Google didn’t think their primary revenue stream could be counter-attacked. That is, until they realized that the quality of search results had stopped improving by noticeable increments. And as the transition from stationary to mobile computing accelerated, the kind of search results they’ve been peddling are becoming less relevant. Failure to launch a successful social network isn’t really an option for Google.

Both Apple and Microsoft have experienced humbling events in their corporate history. They’ve learned they don’t need to be dominant on every frequency. This has allowed both companies find partners with complementary business models to create things they couldn’t do on their own. For the iPhone, Apple partnered with AT&T; and for the forthcoming version 5 devices they’ve created a partnership with Twitter. Microsoft has an investment in, and partnership with, Facebook. It seems clear that Bing will be combined with Facebook’s social graph and real-time status stream to move their search product to the next level. The Skype integration into Facebook is another example of partnership. It’s also likely that rather than trying to replicate Facebook’s social platform in the Enterprise space, Microsoft will simply partner with Facebook to bring a version of their platform inside the firewall.

In his recent talk at the Paley Center for Media, Roger McNamee declared social media over as avenue for new venture investing. He notes that there are fewer than 8 to 10 players that matter, and going forward there will be consolidation rather than expansion. In his opinion, social media isn’t an industry, but potentially, it’s a feature of almost everything. In his view, it’s time to move on to greener pastures.

When the social media music stopped, Apple and Microsoft found partners. Google has had to create a partner from scratch. This is a key moment for Google. Oddly, the company that has lead the charge for the Open Web is the only player going it alone.

Mind The Gap: You Are As You Are Eaten

As happens so often these days, it was a phrase that passed by quickly in the stream of messages, but somehow stuck in the mind. Most of the messages flow by leaving the lightest impression. Other fragments have sharp and jagged edges and they tend to get caught on the walls of thought. They stay there forming an irritant until you can get your hands on them and disentangle them from the mesh. This time, it was a short broadcast from Doc Searls that went like this:

“The time has come to choose your species. If you’re just what you own, you’re veal.”

These phrases linked to longer developments of the idea in the posts: “Let’s All Be Spotted Hawks” and “A Sense Of Bewronging.” In the spotted hawks post, Searls contrasts a video in which people are defined by what they own and the way Walt Whitman defined and talked about himself in his long poem “Song of Myself.” The key bits being Whitman’s expression of the infinite Kantian interior:

“Do I contradict myself?
Very well then. I contradict myself.
I am large. I contain multitudes.”

I’m not defined by what I own, the inside of me is as big as all of the big, mysterious outdoors. The other post addressed the issue of who can process big data and why that matters when you’re the one emitting the data exhaust. What does it mean when you can no longer read your own tea leaves, but require the mediation services of fortune teller with access to real-time sense making algorithms that operate across multiple big data archives? How can we possibly make an unaided decision? Without computer-based augmentation, our puny human decision is bound to be suboptimal. When we take a close look at our desires, do we see a desire for a machine that knows our desires better than we do? Here’s Searls’s take:

“Sorry, but no. My Web is not their Web. I’m tired of being shown. I’m tired of “experiences” that are “delivered to me. I’m tired of bad guesswork—or any guesswork. I don’t want “scarily accurate” guesses about me and what I might want.

What I crave is independence, and better ways of engaging—ones that are mine and not just theirs. Ones that work across multiple services in consistent ways. Ones that let me change my data with all these services at once, if I want to.

I want liberation from the commercial Web’s two-decade old design flaws. I don’t care how much a company uses first person possessive pronouns on my behalf. They are not me, they do not know me, and I do not want them pretending to be me, or shoving their tentacles into my pockets, or what their robots think is my brain. Enough, already.”

It was the word “veal” that supplied the jagged edge to Searls’s message. In a sense, “veal” is the right answer to a slightly different but related question. If we start with “You are what you own” and move backwards in time, past Walt Whitman. We could end up with “You are what you consume” or as it was more commonly stated “You are what you eat.”

Inevitably, these days, this brought Timothy Morton into the conversation. Specifically his essay “Beautiful Soul Syndrome.” Big data and technology is being applied to a Romantic era conception of the consumer:

Now this mention of plate glass is not accidental, because plate glass is a physical byproduct of a quintessentially Romantic production, the production of the consumerist. No the consumer, but the consumerist, that is, someone who is aware that she or he is a consumer, someone for whom the object of consumption defines their identity, along the lines of that great Romantic phrase, invented once by the gourmand Brillat-Saverin and once again by Feurerbach, “You are what you eat.” Now this phrase implies that the subject is caught in a dialectic of desire with an object with which it is never fully identical, just as Wile E. Coyote never catches up with Roadrunner in the cartoon. If Wile E. Coyote ever did catch Roadrunner, he would eat Roadrunner, at which point Roadrunner would cease to be Roadrunner and would become Wile E. Coyote. There is in effect, then a radical ontological separation between subject and object. And yet and at the same time, consumerism implies a performative identity that can be collapsed into its object, so we can talk of vegetarians, hip hop fans, opium eaters, and so on.

The plate-glass shop window of the Romantic era is transformed in the contemporary commercial Web into the idea of three screens and a cloud. The shop window is now the small screen in your pocket and is called mobile e-commerce. Searls’s use of the word “Veal” implies that when we buy into the value of computerized personalization based on algorithmic interpretations of our data exhaust, we’re abandoning the expansive Whitman-esque view of the self and instead chowing down on the self as a calf constrained in the industrial process of producing veal. The word “veal” is meant to provoke a reaction of disgust. It ties a form of mechanized cruelty to a sanitary, abstracted computerized process.

Again, here’s Timothy Morton on consumerism:

Romantic consumerism can go one step higher than the Kantian aesthetic purposelessness of window-shopping, when it decided to refrain from consumerism as such. This is the attitude of the boycotter, who emerges as a type in the proto-feminism of the Bluestocking circle in the 1780s and 1790s, and which Percy and Mary Shelley, and many others, continued. The specific product boycotted was sugar, which was sentimentally described as the crystallized blood of slaves. By describing it thus, the boycotter turned the object of pleasure into an object of disgust. In order to have good taste you have to know how to feel appropriate disgust, how to turn your nose up at something. So the zero degree performance of taste would be spitting something disgusting out, or vomiting. So the height of good taste performativity is abstaining from sugar, and spice if your are one of the Shelleys, who held correctly that spice was a product of colonialism. (Their vegetarianism was thus not only anti-cruelty, but also anti-flavor.)

Oddly, there seems to be a direct correlation between the quest for sugar and spices to give flavor to our food and the quest to squeeze the flavorful bits and patterns out of the big data emitted by crowds of internet users. But instead of real spices, we have synthetic spices. It’s like the relationship between laughter and the laugh track added to television comedy. The algorithms that have been constituted as our selves try out all the possible permutations in advance and deliver a small selection set for us to consume. The jokes are provably funny, the laughter pre-laughed and all that’s left for us to do is click “ok.”

Morton might call this the automation of consumerism-ism:

In brief, Romantic consumerism is window-shopping, which is hugely enabled by plate glass, or as we now do, browsing on the internet, not consuming anything but wondering what we would be like if we did. Now in the Romantic period this kind of reflexive consumerism was limited to a few avant-garde types: the Romantics themselves. To this extent Wordsworth and De Quincy are only superficially different. Wordsworth figured out that he could stroll forever in the mountains; De Quincy figured out that you didn’t need mountains, if you could consume a drug that gave you the feeling of strolling in the mountains (sublime contemplative calm, and so on). Nowadays we are all De Quinceys, all flaneurs in the shopping mall of life.

Searls’s complaint about the “guess work” of these personalization systems points to the gap between a computer simulation of a consumer who wonders what it would be like to consume this item or that, and the person who wonders. And at the point where the personalizations become “scarily accurate”? we enter the uncanny valley. Who are we when an algorithm consistently makes choices that are more typical of what we might do than we do?

It comes down to whether one thinks that the gap between canned laughter and laughter can be closed, whether the uncanny valley can be crossed and that it’s the promised land that we’ll find on the other side. Or as we loop back to replay the tunes of the Romantics with cloud-based algorithms, will we find ourselves lodged within the thought experiments of Mary Shelley. Her novel “Frankenstein” gives us a different and disturbing glimpse of what may lie on the other side of the uncanny valley.

How can I describe my emotions at this catastrophe, or how delineate the wretch whom with such infinite pains and care I had endeavoured to form? His limbs were in proportion, and I had selected his features as beautiful. Beautiful!–Great God! His yellow skin scarcely covered the work of muscles and arteries beneath; his hair was of a lustrous black, and flowing; his teeth of a pearly whiteness; but these luxuriances only formed a more horrid contrast with his watery eyes, that seemed almost of the same colour as the dun white sockets in which they were set, his shrivelled complexion and straight black lips.

The different accidents of life are not so changeable as the feelings of human nature. I had worked hard for nearly two years, for the sole purpose of infusing life into an inanimate body. For this I had deprived myself of rest and health. I had desired it with an ardour that far exceeded moderation; but now that I had finished, the beauty of the dream vanished, and breathless horror and disgust filled my heart. Unable to endure the aspect of the being I had created, I rushed out of the room, and continued a long time traversing my bedchamber, unable to compose my mind to sleep.

Ironic Architecture: The Audience And Its Double

My eyes trace the curve of a jet black line as it snakes across the paper. There’s a point at which the line stops and my eyes keep going, tracing the trajectory of where the line might have gone. It’s within the bounds of that short distance that we travel into the future. It’s this tracing that doesn’t trace anything that is the subject of this meditation.

“and now I can go on,” is the phrase Wittgenstein used to describe a certain relationship to a series. Given “2, 4, 6, 8, 10,” I think I can see where things are going. “Even positive integers” is a possible answer, but no matter what numbers come next, a logic can be found for it. If the number is 12, that’s one sort of logic; if it’s 22, that’s another. Based purely on the visible, the adjacent invisible can always be colored in with a reasonable pattern.

It turns out that perception works in a similar way. The gaps in our apprehension of the world are bridged, filled in, to create the sensation of the smooth flow of time and experience. We project ourselves into the future. And our memories make liberal use of sampling to construct a rational narrative to account for the dramatic beats of our lives occuring before this one.

While past is not necessarily prologue, if you have enough data on what ‘usually happens’ you can make an educated guess about what will happen next. Through a statistical analysis of big data, the trajectory of partial behavior can be made visible, and the completion of that behavior can be projected. Correlations in the data emerge to tell a story that is unavailable to any one individual. Here the life of the human becomes actuarial, a set of probabilities for the possibilities. Once the percentages of the probabilities have exhibited some durability, casino economics can be installed to manage the risk and profit from these tendencies. The owners and operators of big data systems have a private view into a higher-dimensional phase space. And despite what these organizations tell us about good and evil, they are purely commercial enterprises.

A big data interlude: capturing big data on the Network, used to be the province of spiders. In the search business, it was only through expedition, return and accumulation of pointers and meta-data that a sufficient store of big data could be created. With Twitter and Facebook big data is created second-by-second within the walls of a single location. It’s the users who do all the traveling, sending postcards and pointers back to the archive.

As the probabilities solidify, another landscape emerges—along with the building materials for another level of architecture. For instance, using the tendencies that behavioral finance has uncovered, Thaler and Sunstein suggest building architectures that frame choice in such a way that people are ‘nudged’ into getting with the program. The program might be putting a percentage of one’s salary into a 401k to fund their retirement, or selecting a healthy lunch at the school cafeteria. We tend to accept the default and choose the item put in our path. Sunstein and Thaler call this activity ‘Choice Architecture‘ because while an individual is free to make any choice, the selection set is tilted toward a particular policy agenda. This tilting toward a particular outcome is what they call “a nudge.”

I like to call it “Ironic Architecture,” because while any choice can theoretically be made, the character in this little story is unaware of the manipulation and tilting of the selection set. When the character accepts the nudge and acts as the statistical analysis suggests they might, another level of the story is being played out.

Here’s Fowler’s Modern Usage on irony:

“Irony is a form of utterance that postulates a double audience, consisting of one party that hearing shall hear and shall not understand, and another party that, when more is meant than meets the ear, is aware of both that more and of the outsider’s incomprehension.”

While we make a big show of talking about how we want to engage the rational needs and desires of a user in the networked hypertext environment, more and more we’re seeing choice architecture employed to win without fighting, to persuade without engaging in a rational discussion.

This kind of strategy plays out in a number of domains, in politics, it’s called framing, or a little more obscurely, heresthetic:

“Like rhetoric, heresthetic depends on the use of language to manipulate people. But unlike rhetoric, it does not require persuasion. ‘With heresthetic,’ according to Riker, “Conviction is at least secondary and often not involved at all. The point of an heresthetical act is to structure the situation so that the actor wins, regardless of whether or not the other participants are persuaded.”

Personal behavior data is being created and recorded at an ever increasing rate. The phrase ‘information exhaust’ is an apt description of the continuous inscription of our activities into digital media. And while we may think that some superior form of personalization will be available to us based on this large data set, it’s more likely that big data will yield correlations and trends that are built into our environments and make us characters in stories of which we are unaware.

Harry Brignull has coined the phrase ‘dark patterns’ for this kind of architecture. Brignull writes eloquently about Alan Penn’s lecture on the architecture of Ikea and how consumer movement through that environment results in the unfolding of a singular story that its characters are unaware of:

“What Ikea have done is taken away something which is very fundamental, evolved into us, and they’ve designed an environment that operates quite differently, given that we are forward facing people, embodied [...] from the way it would happen if you just looked down from outer space. Its effect is highly disorienting.”

“Ikea is highly disorienting and yet there is only one route to follow. [...] Before long, you’ve got a trolley full of stuff that is not the things that you came there for. Something in the order of 60% of purchases at Ikea are not the things that people had on their shopping list when they came in the first place. That’s phenomenal.”

The best minds of our generation are designing dark patterns to entangle us in a story in which we spend more than we intend. They’re also designing choice architectures to get us to save for retirement, eat a healthy diet, get immunizations and show up for school. But the conversation and the narrative is happening at a level we don’t have access to—rhetoric without argument.икони

Delusions of Reference: They’re Not Talking To You

It was the most plausible explanation for the banal content of many of the tweets flowing through the real-time stream. As Clay Shirky explained, in his book Here Comes Everybody, it’s simple, they’re not talking to you.

And it’s easy to deride this sort of thing as self-absorbed publishing—why would anyone put out such drivel in public. It’s simple. They’re not talking to you.

The confusion comes from the mash-up of personal communication systems and broadcast systems. It’s like mixing up the radio and the telephone. In this new hybrid medium, person-to-person, or person-to-group, messages are generally broadcast, but specifically targeted. While you can hear them if you eavesdrop, they’re not talking to you. Lacking the context, relationship and history, the 140 character revelation about what someone had for lunch appears to be pure drivel. But why should I care? You shouldn’t, they’re not talking to you. You’re just within earshot.

Shirky’s explanation seemed to make the world safe for drivel, even un-targeted drivel is an act of production rather than one of passive consumption. Saying anything at all appears to be better than consuming mass quantities in silence.

In the mash up of radio and telephone, each has taken qualities and capabilities from the other. So while we may now safely disregard random comments about lunch, we still have a creeping feeling that maybe they are talking to us. At least someone, or something, seems to know an awful lot about us. And they say they’ve put together a special message just for us.

Avitel Ronell, writes in The Telephone Book, about technology, schizophrenia and electric speech — The telephone rings and creates a debt of obligation. The sound of the bell has a sense of urgency, it asks you to get up out of your chair and pick up the receiver. Now broadcast systems seem to ring: it’s for you…

…And yet, you’re saying yes, almost automatically, suddenly, sometimes irreversibly. Your picking it up means the call has come through. It means more: you’re its beneficiary, rising to meet its demand, to pay a debt. You don’t know who’s calling or what you are going to called upon to do, and still, you are lending your ear, giving something up, receiving an order. It is a question of answerability. Who answers the call of the telephone, the call of duty, and accounts for the taxes it appears to impose?

In the new radio-telephone combined medium, the Network is placing a call to you. Is that what that ringing sound is? Is that why we feel an obligation to process the overwhelming torrent of the real-time stream? The meme of floods of information engendering paralysis and unhappiness is at its zenith. Your voice mail is full and the phone keeps ringing. All the lines in the system are ringing, impatiently waiting for you to meet your obligation.

Walking down the candy aisle in a chain drugstore, the selection is immense. Are all the candy bars placing personal calls to me? What do my augmented reality goggles say? What about the people in my follow cloud, can they provide a reference for any of these candy bars? Let me check my personal data locker, have I tried and liked any of these treats before? Do I qualify for any discounts if I check in and register my location? Candy bar selection is just a matter of having the proper filters in place for the real-time stream of information that encloses the world.

In the real-time, always-on Network, there’s a simple test we can take to see if we’re operating normally and optimally in the new environment.

1. Have you ever heard voices or other sounds when no one is around?

2. Have you ever heard voices commenting on what you are thinking or doing?

3. Have you heard two or more voices talking with each other?

4. Has anyone been watching or monitoring you?

5. Have you seen things in the media that seem to refer to you or contain a special message for you?

6. Have you ever felt your thoughts were broadcast so other people could hear them?

7. Have you ever felt thoughts were being put into your head by some outside force?

You might recognize some of these test questions. They’re from the Scale For The Assessment of Positive Symptoms. The scale is designed to assess positive symptoms, principally in schizophrenia. Prior to the advent of the real-time multi-touch ubi-comp Network, positive responses to these questions may have been considered a sign of illness. Now they’re common user experiences for those operating within social network hubs.

In fact, as Jeffery Sconce notes, we may soon be given thorazine if we believe that the world isn’t broadcasting special messages just for us. What was once called a delusion of reference is the new normal.

We walk around with an entourage and the world organizes itself to flatter our egos. We are celebrities of the Network, everyone and everything wants just a moment of our time. They’ve given our thoughts and desires special attention and have a special offer to give us at just the right moment. Because, you know, it’s not advertising if its the right offer at the right time. It’s simply the fulfillment of a desire. And if it’s a desire you didn’t know you had, so much the better. The Network knows what you want before you do. Just because celebrity is now a commodity doesn’t mean that you’re any less special.

One way to manage the vast expanse of this new personalized Network is to apply Sturgeon’s law. The law simply observes that 90% of everything is crap. Even a filter that randomly deleted 90% this new wave of information would probably improve its overall quality. Since we publish everything and edit later, perhaps we’ll just hang up on nine out of ten callers and see what happens. If it’s important, I’m sure they’ll call back.

Of course we could just flip the model on its head, rather than accepting any incoming calls, I could only place outgoing calls to the things that match up with my true desires. Of course, this assumes that I am the author of my own desires, and that I know what I want.

Slavoj Žižek, in an analysis of Donald Rumsfeld, comes up with the crucial observation here:

In March 2003, Rumsfeld engaged in a little bit of amateur philosophizing about the relationship between the known and the unknown: “There are known knowns. These are things we know that we know. There are known unknowns. That is to say, there are things that we know we don’t know. But there are also unknown unknowns. There are things we don’t know we don’t know.” What he forgot to add was the crucial fourth term: the “unknown knowns,” the things we don’t know that we know-which is precisely, the Freudian unconscious, the “knowledge which doesn’t know itself,” as Lacan used to say.

The name space of the Network seems to put everything on equal footing. Everything has a unique identifier, a phone number you can call. Everything is illuminated, everything is a known known. But in fact, the reason we can’t simply place calls to satisfy our true desires is because our desires are not perfectly illuminated. We are filled with unknown knowns. How do we place a call to fill an unconscious desire? Once we’ve checked everything off our list, how is it that there’s still a longing for something more?

We exercise a form of blindness as we categorize the Id as just another special interest group in the long tail of the Network—another keyword, another search term. While Google’s SafeSearch plays the role of the Super Ego, cordoning off the Id from children and polite company, the Network fills up with our unconscious desires. The calculated self, the simulacra derived from the patterns of our information exhaust, misses the dangerous, passionate undercurrents that flow beneath our rational conversations, negotiations and transactions. Some see the Network as a global mind, but they never speak of, or to, its unconscious.

We’ve passed from delusions of reference to personal phone calls from the Network. Yes, they really are talking to you. But like the alien characters in the science fiction film Forbidden Planet, we misunderestimate our own unconscious (beware the monsters from the id).  We’ve gone from the delusional idea that the world is sending us special messages to an augmented reality where the world really is sending us special messages. We’ve undergone a strange normalization to schizophrenic reality. The unconscious writing on the world is replaced with a system printout. And yet there still seems to be a problem with the messages. They only coordinate with the gadget in us—the part that can be fully expressed with a database entry—never taking into account the darkness at the edge of town.

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